Sr. UX Researcher

Insight Global; Toronto; Hybrid; CAD 125,000 - 150,000; Full time

Job summary

A leading recruitment firm is seeking a UX Researcher for a Big 5 Banking client in Toronto. This is a 6-month hybrid contract role where you will conduct user research and collaborate with the design team to improve the homebuyer journey. You should have over 5 years of UX Research experience, particularly in private sector settings, and the ability to present research findings to senior executives. The position offers competitive pay within a supportive work environment.

Qualifications

• 5+ years professional experience in strictly UX Research roles.
• Private sector research experience required.
• Experience delivering research data to senior executives.
• Mixed Methods experience, including usability testing, surveys, A/B testing.
• End-to-end product experience supporting designs from ideation to launch.

Responsibilities

• Conduct user research and analyze data to inform product designs.
• Develop a comprehensive research plan with clear objectives.
• Write usability research screeners and discussion guides.
• Recruit targeted end-users for specific research studies.
• Write clear reports outlining goals, methods, and results.

Skills

User research

Data analysis

Usability testing

Mixed methods

Presenting research

Stakeholder engagement

Job description

1 week ago Be among the first 25 applicants

This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

60.00 / hr - $63.00 / hr

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Technical and Business Recruiter at Insight Global

• 6x Month Contract with extensions
• Hybrid role 3 days on site

Job Description

Insight Global is seeking a UX Researcher for a Big 5 Banking client. You will be responsible for conducting user research and analyzing data to inform multiple product designs (specifically for a redesign of the homebuyer journey with the bank). You will work closely with the design team from ideation to launch in order to implement design choices that improve user experience. You will also be responsible for developing a well-crafted research plan with clear research objectives, writing usability research screeners and discussion guides, and recruiting targeted end-users for specific research studies. You will be expected to write clear, informative reports outlining goals, methods, and results.

Required Skills & Experience

5+ years professional experience in strictly UX Research roles

Private sector research experience

Experience delivering research data to senior executives

Mixed Methods experience (usability testing, surveys, A / B testing, moderated and unmoderated interviews, etc.)

End-to-end product experience, supporting designs from ideation to launch

Strength in clearly presenting research, justifying ideas in cross-functional settings, and fostering strong stakeholder relationships.

Nice to Have Skills & Experience

Experience on research projects with internal (employee) and external (customer) users

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Research

Industries

Banking

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