Sr. User Experience Researcher

Addepar; Canada; Remote; CAD 85,000 - 115,000; Full time

Job summary

A technology and data company in Canada is seeking a Senior User Experience (UX) Researcher to lead UX research projects. The ideal candidate will have over 5 years of experience, particularly in Fintech, and a strong grasp of user research methodologies. Responsibilities include collaborating with product teams, translating insights into recommendations, and promoting a user-centered design approach. The company values innovation, collaboration, and continuous learning in a diverse environment.

Qualifications

• 5+ years of experience in UX research, preferably in Fintech.
• Strong expertise in various research methodologies.
• Proficiency in analyzing user research data.

Responsibilities

• Lead and manage end-to-end UX research projects.
• Collaborate with product teams to define research questions.
• Translate research insights into concrete recommendations.
• Communicate the value of UX by presenting findings.
• Develop and maintain a deep understanding of our user base.

Skills

User research methodologies

Data analysis

Usability testing

Interviews

Excellent communication skills

Education

Bachelor's or Master's in HCI, Psychology, or related field

Job description

Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Addepar’s platform aggregates portfolio, market and client data for assets and integrates with more than 100 software, data and services partners. Addepar embraces a global flexible workforce model with offices in New York City, Salt Lake City, Chicago, London, Edinburgh, Pune and Dubai.

The Role

Are you an experienced UX Researcher with a deep passion for wealth management and a keen eye for innovation? We seek a seasoned Senior User Experience (UX) Researcher to join our Fintech team. Our company specializes in innovative wealth management solutions, and we rely on your expertise to help shape product development and drive business outcomes.

As a user researcher, you will understand users’ needs and expectations, ensuring our products deliver the best possible experience. You will collaborate with cross-functional teams, including product managers and designers, to drive user research and leverage insights to inform product decisions.

What You’ll Do

• Lead and manage end-to-end UX research projects, including planning, execution, analysis, and reporting of both qualitative and quantitative data
• Collaborate with product teams and designers to define research questions, develop comprehensive research plans, and prioritize research initiatives that align with business objectives
• Translate research insights into concrete recommendations to influence product strategy and guide design decisions, ensuring a user-centered approach
• Communicate the value of UX by presenting research findings and strategic recommendations. Encourage alignment on priorities and objectives
• Develop and maintain a deep understanding of our user base, staying abreast of industry trends and analyzing competitors\' offerings to drive continuous product innovation
• Promote a culture of ongoing learning and development, including mentoring more junior team members

Who You Are

• 5+ years of experience in UX research, preferably within the Fintech or wealth management industry
• Strong expertise in various research methodologies, such as usability testing, interviews, surveys, and contextual inquiry
• Proficiency in analyzing user research data to derive significant insights and drive decision-making and product improvements
• Excellent communication and presentation skills
• A proactive and collaborative approach to problem-solving, with a strong focus on applying user-centered design principles
• Bachelor\'s or Master\'s degree in Human-Computer Interaction, Psychology, Human Factors, or a related field

Our Values

• Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
• Build Together - Collaborate to unlock the best solutions. Deliver lasting value.
• Champion Our Clients - Exceed client expectations. Our clients’ success is our success.
• Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry.
• Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset.

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.