Sr. Training Specialist - Electrical Failure Analysis (EFA)

Thermo Fisher Scientific Inc.; Burnaby; On-site; CAD 84,000 - 127,000; Full time

Job summary

A leading company in the scientific instruments field is looking for a Training Facilitator specializing in Electron Microscopy. This role entails creating and delivering technical training programs for both new and experienced users, focusing on enhancing their operational skills with sophisticated equipment. Ideal candidates will have a strong technical background in engineering, excellent communication capabilities, and previous experience in hands-on training environments.

Benefits

National medical and dental plans

Paid time off (PTO)

Parental leave

401(k) retirement savings plan

Employee Stock Purchase Plan (ESPP)

Qualifications

• Minimum 7+ years as a training facilitator or field service engineer.
• Proficient in English, with strong communication and presentation skills.
• Self-starter with a hands-on mentality and capable of creating engaging learning environments.

Responsibilities

• Deliver classroom and hands-on training for Electron Microscopy.
• Develop training materials that break down complex technical content.
• Mentor trainees and adapt training methods to different learning styles.

Skills

Communication

Facilitation

Hands-on Training

Problem Solving

Education

Bachelor's or equivalent experience in a technical field

Job description

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

How you will make an impact!

This role is responsible for the development and delivery of Electron Microscopy training for internal and external customers. We will deliver technical training to a broad audience both in the classroom and at our customer sites. We encourage and empower learners with highly technical content and practical hands-on experience. Make our learners able to identify, repair and improve the Electron Microscopes use at Thermo Fisher. Our learners will consist of Field Service Engineers, R&D specialists, Operations Engineers, and users. All of these will have different knowledge levels, from newbies to senior specialists.

We develop new technologies and teach job skills through training, practice, and e-learning.

As a technical training team, we will develop close relations with colleagues from the Global Tech Support, Customer Service, R&D/PG, Product Engineering, Manufacturing, Product Management, and Customer Training. Coordinate and handle ad hoc learning solutions, either in our own training lab or on-site at customer sites.

What you will do:

• Deliver skills-based classroom training and interactive hands-on training
• Manage the learning curves of the trainees through individual interactions and classroom activities
• Use different didactic skills to transfer knowledge towards the trainees, either through teacher-centered or facilitating learning environments
• Translate high technical information into clear and understandable content
• Transform teacher-centered classroom training into e-learning
• Mentor trainees using practical skills with hands-on exercises on live tools
• Provide work instructions for aid during fieldwork and training exercises
• Use skills-based training to get trainees quickly up to speed

How will you get here?

Education

Bachelor's or equivalent experience in a technical field such as Electrical Engineering, Mechanical Engineering, Mechatronics, Physics, or other relevant degree highly preferred

Knowledge, Skills, Abilities

• Minimum 7+ years as a Facilitator and organizer of on-the-spot training; or field service engineering experience
• Ability to build out-of-the-box solutions to deliver training
• Hands-on mentality; love high-end technical sophisticated tools and problems
• Proficient in English (verbal and writing), other language skills are an asset
• Strong communication skills; know how to bring colleagues, learners, and engineers together in a multifaceted environment
• Understand how people learn and capable of envisioning yourself as the learner
• Self-starter who is highly productive without supervision
• Highly communicative and able to explain difficult material
• Able to present in front of a larger audience
• Energize, empower, encourage, convince, and motivate learners

You will work in:

• A constantly evolving environment; interacting with Field Service, R&D, Operations, and Engineering
• A multifaceted and creative learning environment, using skills-based learning, remote learning, virtual classes, and webinars. Build ways to transfer skills to the learners; from classroom training to remote mentoring
• A high-tech training center, with phenomenal opportunities to develop and implement new ways of learning
• Incidental travel to customer sites to deliver “a-la-carte” training requests

Compensation and Benefits

The salary range estimated for this position based in Oregon is $84,400.00–$126,550.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards