Sr. Technical Project Manager - Client Service Delivery

DataVisor; Vancouver; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is looking for a talented technical Project Manager to join their client service team. This role is pivotal in managing client communications and driving project delivery schedules to meet technical and business requirements. The ideal candidate will have a strong background in software development and integration, along with excellent problem-solving skills. You'll work closely with clients, sales teams, and engineering teams to ensure seamless integration of innovative solutions. If you're passionate about technology and enjoy working in a collaborative environment, this opportunity is perfect for you.

Benefits

Health Insurance

PTO

Qualifications

• Proven experience as a technical Project Manager or in a similar technical role.
• Strong understanding of software development and integration principles.

Responsibilities

• Manage client communications and ensure successful project delivery.
• Provide technical expertise during implementation and deployment phases.

Skills

Project Management

Client Communication

Solutioning Skills

Technical Expertise

Problem-Solving

Education

Bachelor's degree in Computer Science

Bachelor's degree in Engineering

Tools

SaaS Platforms

Big Data Technologies

Machine Learning Tools

Job description

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive, collaborative, and results-driven. Come join us!

Position Overview:

We are seeking a highly skilled technical Project Manager to join the client service team. This is a client-facing service delivery manager role. The ideal candidate will manage all client communications and drive the overall delivery schedule, being responsible for designing and implementing innovative integration solutions that meet our client's technical and business requirements. This role involves working closely with clients, sales teams, and other stakeholders to ensure successful project outcomes. Additionally, this is a technical delivery role; the candidate will drive and manage all engineering threads to deliver the project and conduct technical hands-on work as needed.

Key Responsibilities:

• Manage and drive client communications throughout the entire delivery, align different client stakeholders, and ensure the project is delivered successfully without delay.
• Work closely with clients, sales teams, and other stakeholders to ensure successful project outcomes.
• Understand the client's product and business logic to recommend the best solution that addresses specific client needs. Provide strong solutioning and consulting services.
• Take the project management role to ensure the client onboarding project runs as expected and under control.
• Provide technical expertise and guidance throughout the implementation and deployment phases to integrate with the client systems.
• Work closely with product and engineering teams to ensure seamless integration of new features and technologies into existing systems.
• Stay updated on financial services industry trends and emerging technologies to continuously improve our solutions and offerings.
• Conduct presentations and demonstrations of proposed solutions to clients and stakeholders.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a technical Project Manager or in a similar technical role.
• Strong understanding of software development, system architecture, and integration principles. Strong solutioning skills on SaaS platform data integration.
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.
• Strong client-facing communication skills and consultant/client management capabilities.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Creative problem-solving skills and a results-oriented mindset.
• Knowledge of anti-fraud in the financial or internet industry will be a plus.
• Experience in real-time computing, big data, or machine learning will be a plus.

Benefits include Health Insurance and PTO.