Sr Technical Program Manager, Employee Listening

Amazon Jobs; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading technology company in Toronto is looking for a Technical Product Manager to oversee cross-team initiatives. Candidates should have extensive experience in technical program management and software development. The role includes collaborating with engineers to enhance product vision and executing high-impact projects. The ideal candidate will bring strong leadership and problem-solving skills, contributing to innovative solutions within the company.

Qualifications

• 7+ years of working directly with engineering teams experience.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.

Responsibilities

• Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases.
• Identify system and process deficiencies and lead the charge to drive meaningful change.
• Collaborate with some of the best engineers in the industry.

Skills

Technical problem solving

Program management

Cross-team collaboration

Job description

Overview

Use your expert technical skills and experience to deliver state of the art employee listening technology. We're creating an employee listening system that helps build a workplace where Amazonians can invent and deliver on behalf of customers. We put employee listening data, metrics, and insights in the right places to drive high quality, high velocity, high impact decisions. Our team combines the culture of a startup, the innovation and creativity of an R&D lab, and technical challenges at the scale of Amazon. We expect TPMs, engineers, and management alike to take a high-level of ownership for the product vision, technical architecture, and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify relentlessly, deliver results, and help build great teams around themselves.

Key responsibilities

• Work closely with technical leaders and product managers to compose and influence the product vision, roadmap, org goals, planning, and backlog prioritization.
• Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines.
• Identify system and process deficiencies and lead the charge to drive meaningful change. This includes writing effective narratives and presenting them to Directors and VPs.
• Engage with other HR teams to proactively identify integration points within talent management systems.
• Be a technical problem solver on the team, identifying innovative solutions to prevent deadlocks and resolving issues and constraints through consensus and sound judgment.
• Help teams reduce exposure to classic failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps in QA, etc.).
• Demonstrate strong program management, organizational, and leadership skills to facilitate effective, collaborative project meetings.
• Collaborate with some of the best engineers in the industry.
• Contribute to delivering highly available, performant, and secure software at Amazon scale.

Qualifications

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Equal Opportunity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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