Sr. Technical Program Manager, Amazon Payment Products

Amazon; Vancouver; On-site; CAD 140,000 - 180,000; Full time

Benefits offered by this job

Health insurance

RRSP

DPSP

Paid time off

Job summary

Amazon Payment Products (APP) Tech fosters scalable services that power CBCC, PLCC, Global Installment Lending, and other WW payments. As Sr.

Technical Program Manager, you will own delivery for high‑volume distributed systems and ML-enabled features, partnering with scientists, economists, and engineers across teams. You will lead cross‑functional initiatives, drive roadmaps, coordinate releases, and mentor teams in a fast‑paced agile environment while maintaining a strong focus on performance

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years working directly with engineering teams.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams.
• Experience managing programs across cross functional teams, coordinating release schedules.

Responsibilities

• Work on a variety of challenging problems that have the potential to significantly impact Amazon's business and competitive position.
• Collaborate with groups of experts and cross-functional colleagues in an agile environment.
• Learn and grow by being exposed to multiple organizational problems in a short time frame.
• Be expected to discover, define, and apply scientific, engineering, and business best practice.
• Work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, roadmaps, development, testing, and deployment of highly scalable distributed services.
• Coordinate and drive design and implementation efforts across multiple teams.
• Anticipate bottlenecks, evaluate tradeoffs and provide escalation management, balancing the business versus technical constraints
• Partner with scientists, economists, and engineers to help deliver scalable ML and econometric models while building tools to help our customers gain and apply insights.

Skills

Technical PM

Cross-functional collaboration

Agile methodology

Software development

Distributed systems

Job description

Sr. Technical Program Manager, Amazon Payment Products

Amazon Payment Products (APP) Tech organization owns technology that serves all APP businesses, including Co-branded Credit Cards (CBCC), Private Label Credit Cards (PLCC), Global Installment Lending (GIL), and card-based Installments. The demand to support the growing businesses of APP and other WW Payments businesses such as Digital and Emerging Market Payments (DEP), and Business Payment Products (BPP that is part of B2B Payments) prompted us to organize APP Tech around the concept of worldwide feature delivery and invest further in the scalability, decoupling, and optimization of our core services. We build and maintain the foundational services and features that serve WW clients and customers journeys including Acquisitions, Servicing, Fraud Prevention, and Financial Offers.
As a member of the APP team, you will invent new features, and develop delightful user experiences. We are a fast-paced environment, using agile methodology and lightweight Service Oriented Architecture design patterns leveraged by Native AWS applications. We encourage innovation and expect developers to take a high level of ownership throughout the software life cycle.
If you are a strong Program Manager with experience and interest in high-volume websites, distributed systems, performance and scalability, and are looking for delivering exciting and impactful features, we might be the next step in your career.

Key job responsibilities

• Work on a variety of challenging problems that have the potential to significantly impact Amazon's business and competitive position.
• Collaborate with groups of experts and cross-functional colleagues in an agile environment.
• Learn and grow by being exposed to multiple organizational problems in a short time frame.
• Be expected to discover, define, and apply scientific, engineering, and business best practice.
• Work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, roadmaps, development, testing, and deployment of highly scalable distributed services.
• Coordinate and drive design and implementation efforts across multiple teams.
• Anticipate bottlenecks, evaluate tradeoffs and provide escalation management, balancing the business versus technical constraints
• Partner with scientists, economists, and engineers to help deliver scalable ML and econometric models while building tools to help our customers gain and apply insights.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.