Sr. Technical Course Developer

CDK Global; Ontario; Hybrid; CAD 86,000 - 99,000; Full time

Job summary

A leading software provider in Canada is seeking a Sr. Technical Course Developer to create innovative learning experiences. This role involves collaboration with business stakeholders, the use of design principles, and a strong focus on engagement and learner outcomes. Candidates must be bilingual in French and English, possess a robust background in instructional design, and have experience in eLearning development tools.

Qualifications

• At least 5+ years’ experience in training development or a related field.
• Strong understanding of instructional design and adult learning principles.
• Experience in eLearning creation and corporate training.

Responsibilities

• Collaborate with stakeholders to design engaging learning interventions.
• Develop eLearning and instructor-led content that drives user engagement.
• Analyze the impact of training delivery and revise as needed.

Skills

Bilingual - French and English

Instructional Design Principles

eLearning Development

Adult Learning Theory

Education

BS, BA, or Master's degree in a related field

Tools

Articulate Storyline

Adobe Captivate

Camtasia

Learning Management Systems (LMS)

Job description

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About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Are you looking for an amazing opportunity to transform an industry working for a global leader in integrated information technology?

The CDK Learning Services team is growing and we’re looking for an experienced instructional designer (Sr. Learning Experience Designer) to join our team to help us transform the way people buy, sell and service cars.

With over 40 years of experience, CDK Global is the largest provider of automotive dealership solutions including retailing, CRM, financing, parts and services, IT infrastructure, and data insights.

Position Summary

As a Sr. Learning Experience Designer (LXD), you will be a key member of the CDK Learning Services team with the responsibility of designing workflow-based learning with a focus on learner outcomes. You will use your knowledge of adult learning principles, instructional design best practices, strong communication skills and demonstrated ability to design and deploy compelling content to help drive adoption of our software.

Responsibilities

• Build relationships and collaborate with business stakeholders, subject mat
• ter experts, and other team members.
• Participate in project meetings, research training content, and conduct interviews to better understand audience needs and instructional deliverables.
• Design engaging interactions and learning interventions that are focused on audience performance and engagement.
• Develop eLearning and instructor-led learning interventions that are visually appealing, concise, and easy to understand.
• Create eLearning content using development tools such as Articulate, Adobe Captivate, Camtasia, and Microsoft Office applications, and adapts to new software and learning techniques as needed.
• Demonstrate an energetic and inclusive learning approach that captivates your learners.
• Structure engagement activities (questions, polls, role play, hands-on practice) to accommodate the needs of the audience.
• Continually work to ensure all training materials are consistent and up-to-date and in line with products and larger training goals and initiatives.
• Provide feedback on curriculum and act as a subject matter expert to partner with development of new learning content.
• Act as a mentor to peers and aid in driving project deliverables at the direction of the training manager
• Analyze and communicate the impact and consequences of training delivery including reviewing attendance reports, learner surveys, and direct learner feedback.
• Continually expand your knowledge of CDK solutions and upskill to train additional courses as assigned.
• Stay up to date with training and education trends and look for ways to innovate

Qualifications

• At least 5+ years’ experience in training development, eLearning creation, corporate training, or a directly related field.
• Bilingual - French and English is a must
• Strong understanding of instructional design principles and processes (ADDIE, SAM), adult learning theory, and learning facilitation best practices
• Demonstrated experience in one or more of the following tools :
• Articulate Storyline
• Articulate RISE
• Experience with learning management systems (LMS) course administration

Preferred Qualifications

• BS, BA, Master’s degree or equivalent experience in Curriculum & Instruction, Instructional Design, Training Development, or related field.
• You have worked in a fast-paced, software as a service (SaaS) environment.
• Automotive experience including service, sales, finance, and / or accounting.
• CDK Drive DMS accounting experience

Salary Range : $86,500 - $98,500 CAD

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Human Resources

Software Development

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