Sr. Staff Product Designer - FS&T

eBay; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Staff Product Designer to shape innovative user experiences within their Financial Services and Trust organization. In this pivotal role, you will collaborate with diverse teams, driving strategic initiatives that enhance the platform for millions of users. Your expertise will guide the design process from inception to delivery, ensuring that solutions are both user-centered and aligned with business goals. Join a dynamic team that values creativity and collaboration, and help redefine the future of ecommerce while making a significant impact on user satisfaction and engagement.

Qualifications

• 10+ years of experience in interaction, product, or UX design.
• Outstanding online portfolio showcasing interaction design work.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Drive key horizontal workstreams and initiatives based on company priorities.
• Work end-to-end with colleagues across multiple teams.
• Lead cross-functional discovery activities and collaborate on design direction.

Skills

Interaction Design

UX Design

Human Centered Design

Design Thinking

Project Management

Communication Skills

Education

BS Degree in Interaction design

HCI

Visual Communications

Tools

Figma

Job description

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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

As a Senior Staff Product Designer in the Financial Services and Trust organization, you will work side-by-side with designers and cross-functional leaders from across the company to develop innovative and user-centered experiences. We will depend on you to lead initiatives that create long-term and sustainable impact and to build meaningful, collaborative relationships with our product and engineering partners. With a dedication to craft, you will drive key horizontal workstreams and set the strategic direction for initiatives that shape experiences for buyers and sellers on eBay and solve eBay’s biggest challenges.

What You Will Accomplish

• Drive key horizontal workstreams and initiatives based on company priorities.
• Work “end to end” with colleagues and partners across multiple teams — from identifying problems to delivering a full and complete product solution — delivering with efficiency, agility and velocity.
• Demonstrate thought leadership in the Financial Services and Trust space, setting the strategic direction and acting as an immediate force multiplier in the most challenging areas of the company.
• Understand business, customer and experience goals and challenges and be able to lead teams with a POV that provides future-proof and scalable solutions, driving alignment with peers and cross-functional partners including Director-level and above.
• Leads cross-functional discovery activities and collaborates on the current and future direction of the experience with design peers, researchers, product and engineering partners and executive leadership.
• Clearly craft narratives and lead design reviews to gain alignment while holding a high bar in terms of design and execution.
• Create user scenarios, journey maps, wireframes, Lo-Fi / Hi-Fi designs and prototypes throughout the full cycle of the product development process.
• Contribute to departmental planning and budgeting, helping shape and implement team priorities and support project deadlines.

What You Will Bring

• BS Degree in Interaction design, HCI, Visual Communications or equivalent and 10+ years of experience in interaction, product, or UX design.
• Outstanding online portfolio that shows a broad range of interaction design work from native apps, web and desktop-based applications.
• Ability to manage multiple projects across different teams in a fast-paced, agile environment using strong people, project, communication and organizational skills.
• Experience using human centered design and design thinking to build scalable frameworks and strategies for projects end-to-end.
• Experience using data and research to impact decision making and measure outcomes.
• Excellent communication and organization skills, with the ability to present ideas concisely and persuasively to peers and leaders to solicit design feedback and gain alignment.
• Proactively identifies opportunities for self-development, acts as a force-multiplier, and intentionally models a growth mindset for the team.
• Expertise in design and prototyping tools like Figma, and a “stickler” for clean, organized files.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Technology, Information and Internet

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