Sr Special Loans Officer

National Bank of Canada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent banking institution in Canada seeks a Senior Special Loans Officer to manage delinquent mortgage accounts, coordinate foreclosure processes, and enhance operational efficiency. Candidates should have a diploma in legal administration and at least 3 years of related experience. Competitive pay and numerous benefits are offered.

Benefits

Health and wellness programs

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and Family Assistance Program

Telemedicine services

Qualifications

• Minimum 3 years’ experience in real estate foreclosure or related fields.
• Knowledge of foreclosure process and loss mitigation.
• Ability to meet deadlines in a fast-paced setting.

Responsibilities

• Ensure accurate and timely payments for accounts.
• Manage and administer high-risk accounts and reporting.
• Support the legal foreclosure process by liaising with attorneys.

Skills

Strong communication skills

Interpersonal and relationship-building skills

Problem-solving and analytical skills

Ability to work independently

Ability to manage priorities

Education

Diploma or Certificate in legal administration

Tools

Microsoft Office

Job description

Join to apply for the Sr Special Loans Officer role at National Bank of Canada.

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A career as a Senior Special Loans Officer in Optimum at National Bank involves acting as a foreclosure and property management specialist. This role allows you to positively impact the organization through your expertise in managing delinquent mortgage accounts and ensuring regulatory compliance.

Your job

• Ensure accurate and timely payments for condo arrears, delinquent taxes, and property insurance to protect the bank’s security interest.
• Manage and administer high-risk and watch accounts, including reporting and system updates.
• Coordinate for delinquent accounts referred to solicitors and manage payments/payouts on defaulted mortgages.
• Prepare and review month-end and exception reports per procedures and timelines.
• Support the legal foreclosure process by liaising with attorneys and third parties, and manage expenditure recovery.
• Identify operational improvements to enhance default management efficiency.

Your team

Our team emphasizes risk management and client security, offering flexible work arrangements and a supportive environment. We promote continuous development through training programs, Data Academy, language courses, Harvard Learning Center, and coaching.

Prerequisites

• Diploma or Certificate in legal administration.
• Minimum 3 years’ experience in real estate foreclosure or related fields.
• Knowledge of foreclosure process and loss mitigation.
• Proficiency in Microsoft Office.
• Ability to manage priorities and meet deadlines in a fast-paced setting.

Soft skills

• Strong communication skills.
• Interpersonal and relationship-building skills.
• Problem-solving and analytical skills.
• Ability to work independently.
• Willingness to stay current with industry trends and regulations.

Your benefits

Along with competitive pay, you’ll access flexible benefits such as:

• Health and wellness programs
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Banking services
• Community involvement opportunities
• Telemedicine and sleep clinics

Our work environment fosters collaboration and values employee feedback. We are committed to accessibility and inclusivity, providing accommodations during the recruitment process.

Join us to live your ambitions!

Details

Seniority level: Mid-Senior level

Employment type: Temporary

Job function: Finance and Sales

Industry: Banking