Sr. Space Program Manager-AWS, GREF - RPM AMER

Amazon.com.ca, ULC; Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company is seeking an AWS Workplace Strategist to oversee space allocations and coordinate with teams to manage workplace design. The ideal candidate will have extensive experience in program management and real estate, demonstrating strong problem-solving skills and a customer-centric approach.

Qualifications

• 5+ years of program or project management experience.
• Experience in space planning and real estate.
• Ability to use data and metrics for improvements.

Responsibilities

• Support space-related tasks and workspace design.
• Collaborate with leaders to capture real estate needs.
• Own deliverables for move projects and communicate updates.

Skills

Program Management

Space Planning

Occupancy Planning

Customer Experience

Data Analysis

Problem Solving

Job description

Work hard, have fun, make history. That's what we do every day at Amazon. As a key leader within Amazon's Global Real Estate & Facilities (GREF) team, the regional AWS Workplace Strategist role will oversee AWS teams’ space allocations and coordinate with space planners to manage, assign, and report on plans for AWS employees and team.

The Workplace Strategist will be expected to align real estate strategy to business needs in partnership with key GREF Stakeholders and maintain a customer centric approach. The role will partner with AWS managers, occupancy planning teams, and space management teams to implement workplace design, space, and move needs for their assigned team(s), in order to inform supply and demand allocations and change requests. The role will be responsible for developing strategic recommendations to AWS managers regarding their workplace design and space allocation, and translate it into GREF’s broader business requirements that enable effective solutions in alignment with Amazon’s overall workplace strategy.

The optimal candidate is an experienced and engaging professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – not afraid to dive deep into details and take ownership. They should also understand the nuance of being approachable and consultative– providing direction / recommendations and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause. An ideal candidate is able to navigate high level of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.

Key job responsibilities

• Support assigned business units for space-related tasks, including space allocation and workspace design.
• Collaborate with business unit leaders to understand their real estate and portfolio needs, ensuring these requirements are accurately captured and addressed.
• Collaborate with a variety of stakeholders, including but not limited to, Amazon Financial Planning & Analysis (FP&A), Finance Leaders, and Human Resources to validate headcount data (i.e., forecasted demand).
• Own the end-to-end business-related deliverables for move projects, including origin lists, move notifications, destination lists, and other related tasks.
• Support defect resolution processes related to space allocation.
• Maintain clear and consistent communication with business units, providing updates and addressing any concerns or questions related to real estate and portfolio matters
• Identify opportunities for improving move and space management processes, implementing changes to enhance efficiency and effectiveness.
• Work in a matrix reporting structure, encompassing both dotted and hard reporting lines.

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• 5+ years of experience working in space planning, occupancy planning, program management, customer experience, or real estate.

PREFERRED QUALIFICATIONS

• 2+ years of driving process improvements experience
• Customer-experience focused; consistently exceeding expectations and prioritizing customer needs.
• Exhibit excellence in reporting; capable of synthesizing complex information into clear, actionable insights.
• Communicates effectively with stakeholders at all levels, providing regular updates and maintaining transparency.
• While independent and self-driven; values collaboration, working effectively with cross-functional teams to achieve common goals.
• Problem-solving mindset, actively seeking opportunities to identify and address areas for improvement. teams to achieve common goals.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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