Sr. Security Specialist, iDaaS (Identity as a Service)

Loblaw Companies Limited; Brampton; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Work Perks

On-site Fitness

Tuition Reimbursement

Pension Benefits

Paid Vacation

Job summary

Loblaw Companies Limited is seeking a Senior Security Specialist, iDaaS to strengthen identity services and safeguard enterprise access. You will manage Okta, implement SSO and MFA, and collaborate with security, engineering, and business teams.

The role emphasizes troubleshooting, root-cause analysis, and maintaining operations documentation to support secure identity solutions across enterprise applications.

Qualifications

• Strong hands-on experience administering Okta in a large enterprise.
• Proven ability to troubleshoot Okta incidents and authentication issues.
• Experience configuring Okta workflows, authentication policies, access policies, and integrations.
• Experience using GitHub to review, update, and manage code and configuration changes.
• Strong hands-on experience implementing and supporting SSO and MFA solutions across enterprise applications.
• Strong understanding of identity and federation standards, including SAML, OIDC/OAuth.
• Knowledge of IAM concepts and identity governance.

Responsibilities

• Provide hands-on support for Okta, ensuring platform stability.
• Troubleshoot Okta incidents and perform RCA.
• Review and update Okta workflows, policies and integrations.
• Design and support SSO and MFA for enterprise apps.
• Configure app integrations using SAML, OIDC/OAuth.
• Support user lifecycle management and authentication policies.
• Assist onboarding, deployments, and platform upgrades per change control.
• Collaborate with teams to deliver secure identity solutions.
• Maintain documentation and runbooks for operations.

Skills

Okta expertise

SSO implementation

MFA deployment

IAM security

Tools

GitHub

Okta

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Does working with some of Canada’s most versatile minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology & Analytics powers game-changing retail solutions, giving our customers the ability to live their lives well. Come work with a team that values diverse ideas, prioritizes a culture of inclusion, and develops our talent from within. Loblaw Technology & Analytics gives you the chance to excel and helps you to strive for success in a big way. Keep reading to learn more!

Senior Security Specialist, iDaaS (Identity as a Service)

As part of the Identity and Access Management (IAM) team, the Senior Security Specialist, iDaaS supports and enhances our identity services, ensuring secure and reliable access to enterprise applications while maintaining appropriate authentication and access controls to safeguard our assets.

What You Will Do

• Provide hands‑on technical and operational support for Okta, ensuring platform stability, availability, and reliability.
• Troubleshoot complex Okta incidents and production issues, perform root cause analysis (RCA), and implement sustainable solutions to prevent recurring issues.
• Review, configure, and update Okta workflows, policies, configurations, and integrations to address operational requirements and improve platform performance.
• Design, implement, and support Single Sign-On (SSO) and Multi‑Factor Authentication (MFA) solutions for enterprise applications.
• Configure and troubleshoot application integrations using SAML, OIDC/OAuth, and related authentication and federation protocols.
• Support user lifecycle management, authentication policies, access policies, application assignments, and identity‑related integrations within Okta.
• Support application onboarding, configuration changes, deployments, and platform upgrades while following established change and release‑management processes.
• Partner with application, security, engineering, infrastructure, and business teams to resolve technical issues and deliver secure and scalable identity solutions.
• Maintain technical documentation, SOPs, operational runbooks, and troubleshooting procedures while contributing to knowledge sharing and continuous improvement.

What You Bring

• Strong hands‑on experience administering, supporting, and maintaining Okta in a large enterprise environment.
• Proven ability to troubleshoot complex Okta incidents and authentication issues, perform root cause analysis, and implement effective solutions.
• Experience configuring and maintaining Okta workflows, authentication policies, access policies, application integrations, and platform configurations.
• Experience using GitHub to review, update, and manage code and configuration changes, including supporting operational fixes and enhancements through established code review and deployment processes.
• Strong hands‑on experience implementing and supporting SSO and MFA solutions across enterprise applications.
• Strong understanding of identity and federation standards, including SAML, OIDC/OAuth, and related authentication protocols.
• Experience troubleshooting application integrations, authentication failures, user provisioning, access assignments, and connectivity issues.
• Knowledge of Okta user lifecycle management, Universal Directory, groups, application assignments, and identity governance concepts.
• Strong understanding of IAM security principles, authentication controls, conditional access, and identity security best practices.
• Strong analytical and problem‑solving skills with the ability to translate technical issues into security, business, and operational risk.
• Ability to collaborate across technical and business teams and clearly communicate technical issues, root causes, solutions, and recommendations to diverse audiences.

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located. Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast‑paced, exciting Technology environment, helping our stores, colleagues, and customers every day.

Loblaw Colleagues Also Enjoy

• Work Perks Program
• On‑site Fitness, Basketball & Volleyball courts, Ice Rink
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued, and supported.

We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest, but please note, only those who meet the minimum requirements will be contacted.

www.Loblaw.ca/careers

Our commitment to Sustainability and Social Impact is integral to how we do business. Our CORE Values - Care, Ownership, Respect, and Excellence - guide our decisions and come to life through our Blue Culture.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision‑making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle Salariale à L’embauche

$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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