Sr. Sales Digital Experience Manager

Lenovo; Morrisville; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Sales Digital Experience Manager to enhance digital tools and optimize sales processes. This role is pivotal in driving revenue outcomes through data-driven insights and cross-functional collaboration. You will lead initiatives to improve sales forecasting and pipeline management while leveraging AI and analytics to empower decision-making. Join a dynamic team that values innovation and ownership, and make a significant impact on the digital evolution of a global tech leader. This is a unique opportunity to shape seller experiences and drive strategic improvements in a fast-paced environment.

Benefits

Health Insurance

Retirement Plan

Flexible Work Hours

Professional Development

Remote Work Options

Qualifications

• 7+ years in B2B sales or digital transformation roles.
• Proven experience with CRM platforms and sales forecasting.

Responsibilities

• Enhance digital sales tools to improve seller experience.
• Collaborate on AI initiatives to boost sales productivity.

Skills

B2B Sales

Sales Enablement

Revenue Operations

Digital Transformation

Data-Driven Decision Making

Change Management

Effective Communication

Education

Bachelor's degree in Business

Master's degree

Tools

Salesforce

Microsoft Dynamics

HubSpot

Aviso

Clari

Job description

* United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.

Description and Requirements

About the Role

Lenovo is seeking a strategic and results-driven Sales Digital Experience Manager to join our Lenovo Experience Group (LXG). This role plays a critical part in optimizing the digital ecosystem that supports our global sales organization, with an expanded focus on sales forecasting and pipeline management processes. Your work will shape how our teams engage with platforms, navigate the seller journey, and drive predictable, scalable revenue outcomes.

As a global process owner for key platforms and workflows, you’ll assess and influence how forecasting tools and predictive insights are embedded into the broader sales experience. You’ll work cross-functionally with regional and business unit leaders (including International Sales Organization – ISO) to ensure digital solutions align with strategic priorities, empower data-driven decision-making, and deliver consistent value across all markets.

This role is ideal for someone who’s passionate about sales enablement, digital transformation, and using analytics and AI-powered insights to improve seller outcomes and business predictability.

Key Responsibilities

• Enhance the seller experience: Continuously improve digital sales tools and platforms to increase adoption, satisfaction, and overall impact (OSAT).
• E2E process & product ownership: Drive enhancements across forecasting, pipeline visibility, and CRM-related solutions to support revenue acceleration and sales performance.
• Champion data-driven forecasting: Collaborate with stakeholders to optimize how forecasting and pipeline data is collected, visualized, and acted upon, enabling more accurate and timely sales decisions.
• Collaborate on AI and automation initiatives: Explore the use of AI and predictive tools (e.g., Aviso) to improve sales productivity, deal prioritization, and win rates.
• Analyze E2E impact: Assess the end-to-end impact of proposed changes, identifying dependencies and ensuring alignment with business goals and user needs.
• Cross-functional collaboration: Align with Sales Operations, Digital Transformation, IT, and Business Units (IDG, ISG, SSG) to implement strategic improvements.
• Drive insights and innovation: Use surveys, feedback, and usage analytics to identify pain points and surface opportunities for improvement.
• Lead change and communication: Clearly articulate digital improvements and forecasting enhancements to both executive stakeholders and regional teams.
• Support issue resolution: Troubleshoot platform and process issues, escalating when needed and driving sustainable, root-cause solutions.

What We’re Looking For

Basic Qualifications:

• Bachelor’s degree in Business, Operations, Marketing, or a related field (Master’s degree a plus)
• 7+ years in B2B sales, sales enablement, revenue operations, or digital transformation roles

Preferred Qualifications:

• 10+ years in B2B sales, sales enablement, revenue operations, or digital transformation roles
• Proven experience improving sales forecasting, pipeline management, and CRM effectiveness
• Hands-on familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot)
• Track record of managing cross-functional initiatives and enabling strategic sales decision-making
• Experience with predictive sales insight platforms like Aviso, Clari, or similar tools
• Deep understanding of B2B sales processes, forecasting, and the digital tools that support them
• Analytical mindset with experience in data-driven decision making and reporting
• Demonstrated ability to take initiative, identify opportunities, and drive improvements with minimal direction in a dynamic, fast-paced environment
• Effective communicator, able to present to executives, sellers, and technical stakeholders alike
• Comfortable driving improvements independently in a fast-paced, evolving environment
• Experience in project management, change enablement, and stakeholder engagement

Why Join Our Team?

At Lenovo, we don’t just react to change — we drive it. This is your opportunity to influence the digital evolution of a global tech leader, improve seller efficiency, and enhance customer engagement at scale. Join a collaborative team that values innovation, ownership, and impact.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.