Sr RFP Content & Proposal Specialist - Remote Canada

Altera Digital Health Inc. Canada; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare technology is seeking a Sr RFP Content & Proposal Specialist for a remote role in Canada. In this innovative position, you'll leverage AI tools and collaborate with teams to enhance proposal strategies and client engagement. Ideal candidates will have strong content development experience in the healthcare domain and a passion for strategic improvement.

Qualifications

• Minimum 3+ years in content management or proposal development in healthcare technology.
• Experience with AI tools for improving workflow efficiency.
• Strong written and verbal communication skills.

Responsibilities

• Manage AI-powered proposal process and optimize AI-generated responses.
• Develop content in collaboration with internal stakeholders.
• Analyze proposal outcomes to enhance proposal strategies.

Skills

Curiosity

Creativity

Problem-Solving

Collaboration

Analytical Skills

Organizational Skills

Education

Bachelor’s degree in marketing, communications, business, or healthcare administration

Tools

MS Office Suite

SharePoint

Adobe

Job description

Sr RFP Content & Proposal Specialist - Remote Canada

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

***SR RFP CONTENT & PROPOSAL SPECIALIST***

Remote Role - Canada or U.S.

Are you a curious, collaborative, and strategic individual with a passion for healthcare technology and content excellence? Altera is revolutionizing its go-to-market strategy, and we're looking for a Content & Proposal Specialist to play a pivotal role in optimizing our client acquisition and retention efforts.

This isn't your traditional RFP role. With the recent implementation of an innovative AI-powered tool, we've transformed our proposal workflow, drastically reducing response times and enabling a deeper focus on strategic content development and competitive intelligence. You'll be instrumental in shaping how we articulate the value of our solutions – primarily Sunrise, Paragon, and DBMotion, encompassing hosting, professional services, and the full gamut of our offerings – to current and prospective clients.

KEY RESPONSIBILITIES

• Strategic Content Curation & Development: Proactively identify, gather, and refine compelling content from various sources, including third-party intelligence, product release notes, and internal subject matter experts (SMEs). This includes working with SMEs to improve existing answers to frequently asked questions and developing new, insightful content that differentiates Altera's solutions.
• AI-Powered Proposal Process Management: Leverage our cutting-edge AI tool to manage the end-to-end proposal (RFP/RFI) process. This involves optimizing the AI-generated responses, facilitating SME review and refinement, and ensuring the timely delivery of high-quality, tailored proposals.
• Cross-Functional Collaboration: Partner closely with Sales, Services, Product Owners, and other internal teams to understand solution capabilities, market needs, and competitive landscapes. Collaborate to develop more thoughtful, impactful, and competitive content for all client interactions.
• Process Optimization & Innovation: Continuously seek ways to enhance our content management and proposal workflow. Identify opportunities to integrate new data sources, refine content categorization, and improve overall efficiency and effectiveness of our response strategies.
• Client Engagement Insights: Analyze proposal outcomes to identify trends in client questions and our response efficacy. Utilize these insights to drive continuous improvement in our content and proposal strategies, ultimately contributing to increased win rates and organic growth.
• Quality Assurance & Documentation: Maintain a high standard of accuracy, clarity, and consistency across all content and proposal documents. Ensure proper version control and utilization of documentation tools (e.g., SharePoint, Adobe, MS Office Suite, image capturing, and graphics tools).

QUALIFICATIONS

Education

Bachelor’s degree in marketing, communications, business, healthcare administration, or a related field, or equivalent years of relevant work experience.

Work Experience & Required Skills

• Minimum 3+ years of experience in a role involving content management, proposal development (RFP/RFI), or project management within the healthcare technology industry.
• Demonstrated experience in a role requiring strong curiosity, creativity, and proactive problem-solving.
• Experience working with or interest in leveraging AI tools to enhance content and workflow efficiency.
• Exceptional written and verbal communication skills, with a proven ability to articulate complex technical and functional information clearly and concisely.
• Strong content management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
• Excellent collaborative abilities, with a track record of working effectively with diverse internal stakeholders.
• Analytical mindset with the ability to derive insights from data and apply them to content strategy.
• Proficiency in standard office and documentation tools (e.g., MS Office Suite, SharePoint, Adobe).
• Understanding of healthcare workflows and solutions is critical.

TRAVEL & LOCATION

• Minimal travel is anticipated for this role, beyond potential attendance at internal sales meetings.
• U.S. or Canada-based remote role.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range

$60,000 - $80,000 CAD

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

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LinkedIn Profile

Thank you for your interest in this opening. This role requires that complex or technical information is transformed into customized, clear, compelling content for a non-technical audience (e.g., a client, sales team, or executive). Please describe any experience you may have in ensuring that content resonates with your target audience. *

Please share an example of how you’ve proactively identified and explored new opportunities to leverage technology to add greater strategic value to your role and the organization? *

Standard RFP processes can often lead to canned answers that lack originality. Our new AI tool will generate initial responses, and your role will then heavily involve refining and enhancing the content to make it more thoughtful and competitive. Please provide a specific example of how you’ve taken an existing piece of content and elevated it to a higher standard of quality, insight and strategic relevance. *

In a small, evolving team, collaboration is key. Describe any experience you may have in proactively engaging with multiple internal stakeholders (e.g., product owners, sales, services) to gather information or drive a shared objective. *

Why this role? What is it about this role that interests you, and what makes you a terrific candidate for the opening? *

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Have you previously worked at Altera (previously Allscripts) as either a full-time or part-time employee, or been engaged as a contract worker for Altera? * Select...

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