Sr Representative, Property Claims

Definity Financial Corporation; Mississauga; Hybrid; CAD 59,000 - 109,000; Full time

Benefits offered by this job

Company share ownership program

Incentive program

Pension and RRSP contributions

Volunteer days

Tuition assistance

Inclusion programs

Wellness programs

Discounts on products and services

Job summary

Definity Financial Corporation is seeking an experienced Property Claims Adjuster in Mississauga to manage property claims from intake to resolution, including coverage assessment, vendor coordination, and salvage/subrogation activities. The role requires 3–5 years of property claims experience and a university degree, CIP is a plus, with strong communication skills.

The position offers a hybrid work experience, flexible schedules, and opportunities for professional development within a leading

Qualifications

• University degree, 2-year college diploma or CIP designation.
• 3–5 years of experience handling commercial and personal property claims.
• Knowledge of Definity policy wordings and systems is an asset.
• Familiarity with vendor guidelines and re-inspection programs is an asset.
• Strong written and verbal communication skills under pressure.

Responsibilities

• Accepting notice of claims and working with customers and preferred vendors to resolve claims quickly and efficiently.
• Investigate, evaluate, and resolve moderate and complex first party personal and commercial claims including those of a suspicious nature from start to finish.
• Confirming policy coverage by ensuring the facts of the claim fall within the scope of Economical claims policies.
• Maintaining detailed file records by entering pertinent data into the appropriate systems.
• Processing claims payments within level of authority after verifying claimants’ entitlements.
• Initiating salvage and subrogation procedures on assigned files.

Skills

Property claims

MS Word

MS Excel

Team player

Attention to detail

Education

University degree

2-year college diploma

CIP designation

Tools

MS Word

MS Excel

Job description

Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The Opportunity

Experienced Property Claims Adjuster responsible for managing property claims from intake to resolution, including coverage assessment, vendor coordination, payment processing, and salvage/subrogation activities. The successful person will come with Personal and/or Commercial property experience.

What to Expect

• Accepting notice of claims and working with customers and preferred vendors to resolve claims quickly and efficiently
• Investigate, evaluate, and resolve moderate and complex first party Personal and Commercial claims including those of a suspicious nature from start to finish
• Confirming policy coverage by ensuring the facts of the claim fall within the scope of Economical claims policies
• Maintaining detailed file records by entering pertinent data into the appropriate systems
• Processing claims payments within level of authority after verifying claimants’ entitlements
• Initiating salvage and subrogation procedures on assigned files

What You Bring

• University degree, 2-year college diploma or the CIP designation
• Minimum of 3 to 5 years of experience handling commercial and personal property claims with demonstrated progression and competence in intermediate and complex claims
• Knowledge of Definity policy wordings and systems would be an asset
• Familiarity with vendor guidelines, including the re-inspection program would be an asset
• Professional, friendly and courteous in all interactions
• Able to perform well in a busy operation and remain calm under pressure
• Proficient in MS Word and Excel
• Team-oriented, enjoys collaboration and being a part of a progressive team
• High performance individual, strives for the highest quality results
• Adaptable, is comfortable with changes and is ready to take on new challenges
• Strong written and verbal communication skills

Salary Range: $59,300 - $109,200

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

What’s in it for you?

• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by [e-mail].

As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).