Sr. QA Analyst

Concentrix; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A global digital services company is seeking a Senior QA Analyst to ensure quality in digital applications. This role involves planning, executing, and documenting tests across various platforms. Candidates should have over 8 years of QA experience, proficiency in test case documentation, and familiarity with tools such as Jira. Join a collaborative team to enhance user experience and support Agile development practices.

Qualifications

• 8+ years of quality assurance work experience required.
• Proven experience in developing, executing, and documenting test cases.
• Experience in eCommerce testing.

Responsibilities

• Define and execute test cases for web applications.
• Record and analyze test results.
• Lead QA efforts for web application releases.

Skills

Quality assurance experience

Test case development

Functional testing

Detail-oriented

Problem-solving skills

Communication skills

Team collaboration

Education

Bachelor's degree or equivalent work experience

Tools

Jira

Postman

LambdaTest

BrowserStack

Job description

Overview

Sr. QA Analyst – As part of the Digital Marketing Technology team, the Digital Quality Assurance (QA) Analyst will be pivotal in ensuring the quality and reliability of our digital applications. This role will involve planning, executing, and documenting tests for a range of digital products, from simple to complex implementations. The SR. Digital QA Analyst will initiate tests, analyze results, troubleshoot systems, and work collaboratively with development and business teams to resolve technical challenges and enhance the user experience.

Job Responsibilities

• Define and execute test cases for web applications based on software requirements and technical specifications
• Record and analyze test results, comparing them against expected outcomes to ensure high quality
• Provide insights from a user’s perspective to improve the client-side experience
• Enhance and mature regression testing processes, ensuring comprehensive coverage and efficiency
• Design and document detailed test plans for various projects
• Participate actively in an Agile development environment, contributing to daily standups, sprint planning, backlog refinement, and retrospectives
• Lead QA efforts for web application releases, ensuring smooth transitions to production
• Be available to address critical production issues, including after-hours support when necessary

Job Requirements

• 8+ years of quality assurance work experience required
• Proven experience in developing, executing, and documenting test cases, test plans, and test scripts
• Hands-on experience with functional, regression, and exploratory testing
• Experience in eCommerce testing
• Experience in testing websites across multiple platforms (desktop, tablet, mobile)
• A self-starter with a passion for continuous learning and improvement
• Highly detail-oriented with excellent problem-solving skills
• Exceptional written and oral communication abilities
• A team player who thrives in a collaborative environment
• Familiarity with Jira for managing and tracking defects
• Experience testing mobile applications on both iOS and Android platforms
• Experience with API endpoint testing using tools like Postman
• Bachelor’s degree or equivalent work experience
• Experience with testing tools like LambdaTest or BrowserStack
• Basic understanding of automated testing frameworks (with the desire to develop further skills) is a plus

Location

MEX Work-at-Home

Language & Time Type

Full time

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