Sr Program Manager Risk - Technology Infrastructure - COE

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Program Manager to drive regulatory and audit programs within their Technology Infrastructure division. This role involves leading risk initiatives, ensuring strategic alignment, and managing stakeholder relationships to deliver on risk commitments. The ideal candidate will have extensive experience in infrastructure technology risk management and a strong understanding of project management methodologies. Join a dynamic and collaborative team where your contributions will have a lasting impact on the organization and its clients, while enjoying a comprehensive rewards program and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

Stock options

World-class training program

Qualifications

• 5+ years in Infrastructure Technology risk management in financial services.
• Expert in influencing, negotiating, and communication with stakeholders.

Responsibilities

• Lead and oversee regulatory and audit programs for Technology Infrastructure.
• Ensure strong program governance and manage risk throughout execution.

Skills

Infrastructure Technology Risk Management

Communication Skills

Project Management

Stakeholder Management

Problem Management

Cyber Security Management

Cost-Benefit Analysis

Business Continuity and Disaster Recovery

Education

Bachelor's degree in CompSci, IT, Assurance or related degree

Tools

Jira

Confluence

Visio

Job description

Job Summary

Job Description

What is the Opportunity?

This position drives regulatory and audit programs for the Technology Infrastructure (TI) division at RBC. You will lead, direct and oversee activities on planning, delivery and implementation of risk initiatives (regulatory or internally driven) to ensure program strategic goals and objectives are accomplished within approved time frames, scope and budget.

The Senior Program Manager, Technology Infrastructure is responsible for the development, tracking, reporting and final delivery of regulatory and other risk initiatives mandated by the enterprise teams or internal strategic initiatives to promote the sound risk profile for the Technology Infrastructure department. You will work closely with cyber security, application development and various stakeholders to ensure strategic alignment and follow-through to deliver on risk commitments.

What you will do

1. Serve as a single point of accountability for program management of regulatory remediation or compliance initiatives, including oversight of delivery teams, escalations to senior management, reporting and management of resources, timelines and budget.
2. Establish, develop, and maintain strong relationships with Sponsors, Stakeholders, RBC business and Technology & Operations (T&O) partners.
3. Champion strong program governance and execution assurance processes.
4. Ensure risk is managed throughout the execution of the program and that contingency plans are identified and executed.
5. Prepare program roadmap, project, and/or implementation plans to align with executive and regulatory approval.
6. Produce and present reporting on program progress, value delivery and issues to varying levels of management.
7. Manage overall program financials and track value for effective decision making.
8. Work closely with T&O Application Development Senior Directors, Business teams, project managers and 3rd party providers to enhance efficiency and successfully deliver multiyear programs on time.

What you need to succeed

Must Haves

1. Minimum of 5 years of experience in Infrastructure Technology risk management mitigation and remediation in a financial services firm for long-term sustainable solutions.
2. Ability to prioritize and work on multiple risk initiatives simultaneously.
3. Expert level influencing, negotiating, communication, presentation and facilitation skills. Ability to influence a diverse group of stakeholders and demonstrate strong collaboration skills across the organization.
4. Strong understanding of infrastructure technologies; networking, operating systems, storage, cloud, data centers and end-user computing.
5. Vast experience building and managing large programs or multiple projects with multiple interfaces and/or 3rd parties.
6. Strong knowledge of IT Risk management frameworks and methodologies as well as tools and techniques for identifying risks.
7. Strong knowledge of project management methodologies (agile, kanban, waterfall) and tools (Jira, Confluence, Visio).
8. Establish KPIs/KRIs – Build dashboards, track and monitor progress.
9. Proven experience leading and successfully delivering programs with very high level of value (benefit/cost), complexity and uncertainty.
10. Bachelor’s degree in CompSci, IT, Assurance or related degree.

Nice-to-have

PMP, Agile Scrum, CISA, CCNA, CCNP, ITIL, ITSM, CRISC.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

A world-class training program in financial services.

Job Skills

Business Continuity and Disaster Recovery (BCDR), Cost-Benefit Analysis (CBA), Cyber Security Management, Firewall Management, Information Security Management, IT Network Security, Operational Delivery, Problem Management, Process Management, Threat Management.

Additional Job Details

Address: 330 FRONT ST W:TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-04-07

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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