Sr. Program Manager, Amazon Canada

Amazon; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading company seeks a Sr. Program Manager to enhance the Vendor Success Program (VSP) in Canada. The role involves strategic analysis, leadership for growth acceleration, and collaboration with senior leadership. Ideal candidates will possess strong analytical skills and significant program management experience.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery.

Responsibilities

• Develop the vision and strategy to accelerate growth for your program in Canada.
• Conduct strategic P&L analysis and optimization.
• Lead the development of the product vision, strategy, and roadmap.

Skills

Analytical skills

Cross-functional partnership

Strategic thinking

Thought leadership

Education

Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field

Job description

As a Sr. Program Manager for team Canada, you will have an opportunity to work with one of Amazon’s fastest growing marketplaces, to help improve the customer experience within your program that allows Canadians to make more confident purchases.

Program Leader will lead activities related to the Vendor Success Program (VSP) business that helps small vendors accelerate their growth on Amazon. Working with senior leadership, you will be responsible for:

• Analyzing topline, bottomline, customer experience metrics, and devising strategies to help VSP vendors grow their business
• Being a thought leader on new tools and ways of working needed to deliver this vision

As a Sr. Program Manager, you will use thought leadership, analytical skills, cross-functional partnership, business model analysis, and strategic thinking to innovate on behalf of our VSP vendors. You should have a proven track record of owning and delivering world-class experiences that raise the bar in innovation, usability, and design. You will deliver results in a fast-paced, ambiguous environment, exercising excellent judgment across diverse problems.

Key job responsibilities

• Developing the vision and strategy to accelerate growth for your program in Canada and earn trust and influence with senior leadership teams in Canada and globally
• Conducting strategic P&L analysis and optimization
• Leading the development of the product vision, strategy, and roadmap
• Identifying and resolving strategic issues that may impair the team’s ability to meet goals

BASIC QUALIFICATIONS

• 5+ years of program or project management experience
• Experience using data and metrics to drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

• 3+ years of experience in process improvements
• Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field

Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected statuses. We support an inclusive culture that empowers employees to deliver the best results for our customers.

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