Sr. Product Manager, Prime Canada, Amazon Canada

Amazon Jobs; Vancouver; On-site; CAD 162,000 - 271,000; Full time

Job summary

A leading global e-commerce company is seeking a Senior Product Manager to drive the growth of the Prime program in Vancouver. The ideal candidate will have over 5 years of experience in product management and a track record of managing product roadmaps. You will collaborate with cross-functional teams to innovate and execute strategies that enhance customer engagement and retention. This role offers a competitive salary based on experience and comes with comprehensive benefits.

Benefits

Comprehensive benefits

Equity options

Sign-on bonuses

Qualifications

• 5+ years of product or program management experience.
• Experience owning/driving roadmap strategy.
• Experience working across functional teams.

Responsibilities

• Drive CA Prime member growth product roadmap.
• Innovate new ways to enhance the Prime program.
• Monitor key performance indicators.

Skills

Product management

Business development

Data analysis

Stakeholder management

Education

Bachelor's degree or equivalent

Job description

Overview

Amazon Prime aims to become Earth’s most engaging, satisfying, and loved paid membership program. The Prime program delivers value and convenience – including fast free shipping, unlimited access to Prime Video, Amazon Music Prime, Prime Gaming, and exclusive content and merchandise. The Canada Prime team owns driving overall program growth through customer acquisition, onboarding, engagement and retention activities for our customers on Amazon.ca. We are looking for a highly creative, results-oriented Senior Product Manager who understands the importance of compelling programs and the value Prime offers to customers and Amazon.

You will drive core retention and engagement activities that will impact the growth of Amazon Prime in Canada. This position is based in Seattle and involves working with (Technical) Product Managers, Marketers, Developers, User Experience Designers, and Senior Business Leaders across CA and WW to define new initiatives and customer experiences, analyze the business and present your vision. You will conceive and manage Prime member engagement and retention to grow the program, while continuously evaluating opportunities for big ideas and ongoing improvement. This role offers autonomy to set strategy and implement a diverse set of initiatives throughout the year.

Key responsibilities

• Innovate on behalf of Canadian customers on new ways to make the Prime program more relevant and essential to their daily lives.
• Drive the CA Prime member growth product roadmap and collaborate with the WW product teams to prioritize and launch new products in CA across member engagement, retention and payment charters.
• Plan, localize and measure impact of new feature launches in the engagement, retention and payment spaces.
• Partner with key stakeholders across business teams (Benefit Partners, Payments, Central Prime, Marketing) to drive innovation, understand business needs, vet opportunities, and deliver analytically-based recommendations to drive action and develop new products.
• Develop and lead the go-to-market execution of key strategic and Canada-first initiatives to drive Prime member growth.
• Optimize the overall impact of Prime, considering customer behavior, revenue, and ROI.
• Develop customer insights and monitor market segment trends to anticipate challenges and opportunities.
• Monitor and report on key performance indicators, escalating issues early and providing data-driven recommendations.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Bachelor’s degree or equivalent.
• Experience owning/driving roadmap strategy and definition.
• Experience with end-to-end product delivery.
• Experience with feature delivery and tradeoffs of a product.
• Experience as a product manager or owner.
• Experience owning technology products.
• Experience in influencing senior leadership through data-driven insights.
• Experience working across functional teams and senior stakeholders.

Additional information

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary for this position ranges from $115,800/year up to $193,400/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.