Sr Product Manager Digital Solutions

Sonova AG; Kitchener; Hybrid; CAD 164,000 - 200,000; Full time

Benefits offered by this job

Flexible hybrid model

Diversity & inclusion

Wellness benefit

Paramedical benefits

Pension matching

Mentorship program

Career development plans

Competitive compensation

Job summary

Sonova is seeking a Senior Product Manager, Digital Solutions to shape the future of Unitron’s digital ecosystem. You’ll lead strategy, roadmap, prioritization, and lifecycle management of digital products for B2B and B2C users, aligning with R&D, UX, Audiology, Marketing, Regulatory, Quality, and regional teams.

You’ll own product requirements, success metrics, and backlog prioritization, guiding products from discovery through launch, adoption, optimization, and discontinuation.

Qualifications

• PM experience with software or digital products.
• Experience in hearing healthcare or with providers.
• Experience across the full product lifecycle from discovery to launch.
• Strong ability to define product requirements, priorities, success metrics.
• Analytical, strategic thinking, prioritization and decision-making skills.
• Proficiency in English, excellent communication and stakeholder management.
• Experience with APIs and integrations is a plus.

Responsibilities

• Lead strategy, roadmap, and lifecycle of assigned digital products.
• Identify customer and business needs using research, insights, and analytics.
• Collaborate with R&D, UX, Audiology, Marketing, Regulatory and regional teams.
• Define requirements, outcomes, success metrics, and acceptance criteria.
• Prioritize product backlog and trade-offs across value, risk, and capacity.
• Monitor performance, adoption, and impact; drive optimization actions.

Skills

Product management

Digital products

Analytics

Stakeholder management

Communication

English proficiency

Tools

Jira

Confluence

Google Analytics

Power BI

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Sr Product Manager Digital Solutions

Are you passionate about creating digital products that solve real customer problems and deliver meaningful business impact? We’re looking for a Senior Product Manager, Digital Solutions to help shape the future of Unitron’s digital ecosystem.

In this role, you’ll lead the strategy, roadmap, prioritization, and lifecycle management of digital products and capabilities supporting both B2B and B2C users. You’ll bring together customer insights, market trends, product analytics, and business needs to develop intuitive, connected digital experiences.

Working closely with global teams across R&D, UX, Audiology, Marketing, Regulatory, Quality, and regional markets, you’ll help turn ideas into impactful solutions while guiding products from discovery and development through launch, adoption, optimization, and eventual discontinuation.

More about the role:

• Leads the product strategy, roadmap, prioritization, and lifecycle management of assigned digital products and capabilities within Unitron’s digital ecosystem.
• Identifies and validates customer and business needs using customer research, market insights, product analytics, usability feedback, and input from regional and functional stakeholders.
• Defines product requirements, intended outcomes, success metrics, and acceptance criteria, ensuring solutions are desirable, viable, usable, and technically feasible.
• Owns prioritization of the product backlog and makes informed trade-offs across customer value, business impact, technical complexity, risk, regulatory requirements, and available capacity.
• Works closely with R&D, UX, Audiology, Marketing, Regulatory, Quality, regional teams, and external partners to align product priorities, dependencies, and delivery expectations.
• Monitors product performance, adoption, customer experience, and business impact; identifies improvement opportunities and leads corrective actions or optimization plans where required.
• Serves as the subject matter expert for assigned products and capabilities, supporting positioning, training, launch communications, market readiness, and stakeholder engagement.
• Manages documentation and project plans and ensures regulatory compliance of the assigned products, accompanying documents and all other deliverables needed for a successful market introduction.
• Manages the full product lifecycle from discovery and development through launch, continuous improvement, and discontinuation.
• Acts as the global product management contact for their assigned functionalities/products for subsidiaries, international sales and agents. Able to represent the product at local launch events.
• Performs other duties as assigned.

What you’ll bring:

• Demonstrated product management experience with software, digital products, or connected solutions.
• Experience in hearing healthcare industry and / or working with hearing care providers
• Experience leading products throughout the full lifecycle, from discovery and development through launch and continuous improvement.
• Strong experience defining product requirements, priorities, success metrics, and product outcomes.
• Strong analytical, strategic thinking, prioritization, and decision-making skills.
• Ability to leverage customer insights, market research, and data to inform product decisions.
• Excellent communication and stakeholder management skills, with demonstrated success influencing cross-functional and global teams.
• Customer-focused, adaptable, and comfortable navigating ambiguity and competing priorities.
• Proficiency in English.

Even better if you have:

• Experience in medical devices, digital health, healthcare SaaS, or another regulated industry.
• Experience with user-centered design, product discovery, and experimentation.
• Familiarity with APIs, integrations, backend systems, Jira, Confluence, Google Analytics, Power BI, or similar tools.
• French and/or Spanish language skills.

What we offer:

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

This role's pay range is between: $115,000/yr - $140,000/yr.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.