(Sr.) Process Automation Analyst

Export Development Canada; Ottawa; Hybrid; CAD 83,000 - 127,000; Full time

Job summary

Export Development Canada is seeking a (Sr.) Process Automation Analyst to lead automation initiatives, enhancing operational efficiency. Candidates should hold an undergraduate degree and have at least 2 years of process automation experience. Join a dynamic team that empowers Canadian businesses globally and fosters a culture of inclusion and diversity.

Benefits

Flexible benefits

Defined Contribution Pension Plan

Competitive vacation program

Comprehensive wellness programs

Professional Development support

Qualifications

• Minimum 2 years in process automation and 1 year of programming experience.
• Strong problem-solving skills and innovation mindset.
• Experience with UiPath required.

Responsibilities

• Drive automation initiatives in IWCS.
• Design, build, document, and test robotic processes.
• Facilitate communication between business and IT.

Skills

Problem Solving

Innovation

Robotic Process Automation (RPA)

Programming

Education

Undergraduate Degree in Business Administration, Computer Science, Engineering or related field

Tools

UiPath

ServiceNow

Excel

Job description

Application deadline: June 12th, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: (Sr.) Process Automation Analyst

Employment Type:Permanent

Compensation Details :

• Citizen Developer 17: Salaries typically range from $83,037 to $108,017 annually, based on qualifications and experiences, plus a performance-based incentive.

or

• Citizen Developer 18: Salaries typically range from $94,664 to $126,219 annually, based on qualifications and experiences, plus a performance-based incentive.

Salary level will be determined based on a candidate’s experience and qualifications.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, or Halifax.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
• Enjoy a comprehensive Total Rewards package:
  • Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
  • Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
  • Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
  • Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
  • Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team Overview:

• The Automation Team falls under the Insurance and Working Capital Solutions (IWCS) group. It enables EDC teams within IWCS to be more efficient and deliver greater value to Canadian exporters through centralized expertise in Robotic Process Automation (RPA), and other automation tools such as excel modelling. Combining the ability to proactively identify process automation opportunities, assess anticipated value and readiness with the capability to implement in a timely manner customer-centric, technology-independent automation solutions that are easily adopted and can scale across the group.
• We are looking for an experienced, forward-thinking Process Automation Analyst dedicated to building Robotic Process Automation (RPA) and other automation tools to streamline operations and drive efficiency. We are seeking a highly skilled and motivated individual to join our team and continue to help build our automation strategy.

What you will be doing:

• Drive process-based automation initiatives throughout IWCS.
• Work with the business to review their manual processes to determine best fit for automation or suggest other solutions.
• Design, build, document, and test robotic processes. Responsible for all aspects of the life cycle from development through to deprecation of the robotic processes.
• Estimate efficiencies anticipated through the automation solution; analyze and measure the effectiveness of existing automation solutions.
• Solve complex problems; take a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Facilitate effective communication between business and IT, ensuring investment decisions and business outcomes are optimized.
• Monitor error logs of robotic processes and resolve issues when they occur.
• User training for proper use of robotic solutions and ongoing support.
• Support citizen developers and ensure that corporate standards, best practices, and principles are applied.

What we are looking for:

• Completed an Undergraduate Degree in Business Administration, Computer Science, Engineering or in a related field.
• Minimum 2 years of experience in automating processes, not necessarily with RPA software.
• At least one year of programming experience in almost any programming language.
• Strong problem solving & innovation.
• At least 1 year experience with UiPath.

What will make you stand out:

• Bilingual in both official languages (French and English).
• Advanced knowledge of change management principles and practices.
• Knowledge of finance or insurance industry.
• Experience with ServiceNow, Excel and other automation tools.

Eligibility:

• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements.The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that a pool of qualified candidates may be established and may be used to staff similar positions at this level at EDC.