Sr. Payment BSA (Hybrid)

Cognizant; Toronto; Hybrid; CAD 90,000 - 125,000; Full time

Benefits offered by this job

Performance bonus

Wellbeing programs

Job summary

Cognizant is seeking a CIAM-focused Business Analyst based in Canada to bridge business needs with secure, scalable authentication solutions. You will collect and translate requirements, work within Agile teams using Jira/Confluence, and align security standards with RESTful APIs and modern identity platforms.

You will facilitate workshops, identify gaps, and propose improvements while collaborating with business, engineering, and security teams to ensure a smooth, compliant onboarding and

Qualifications

• Document and analyze business and technical requirements.
• Translate business needs into functional specifications.
• Experience with Agile methodologies and Jira/Confluence.
• Understand MFA/SSO, SAML, OIDC and security standards.
• Work with APIs and RESTful services.
• Know application architecture and integration patterns.
• Strong cross-functional communication with business, engineering and security teams.
• Facilitate workshops and discussions to drive alignment.
• Identify gaps in current solutions and propose improvements.
• Analytical mindset to troubleshoot issues and optimize processes.

Responsibilities

• Facilitate workshops and discussions with cross-functional teams.
• Identify gaps in current solutions and propose improvements.
• Analyze CIAM workflows and optimize authentication processes.
• Collaborate with business, engineering and security teams.
• Monitor CIAM metrics to improve system performance.

Skills

Requirements analysis

Agile methodologies

Jira / Confluence

APIs and REST

Security concepts

Cross-functional collaboration

Workshop facilitation

Gap analysis

Analytical mindset

Tools

CIAM platforms

Cloud platforms (AWS/Azure/GCP)

CI/CD pipelines

Python / JavaScript scripting

Job description

Job Details:

Expertise in documenting, and analyzing business and technical requirements.

Ability to translate business needs into functional specifications.

Experience with Agile methodologies and tools like Jira or Confluence.

Understanding of multi-factor authentication (MFA) and single sign-on (SSO),SAML,OIDC.

Knowledge of security standards.

Ability to work with APIs and understand RESTful services.

Basic understanding of application architecture and integration patterns.

Strong communication skills to work with cross-functional teams, including business, engineering, and security teams.

Experience in facilitating workshops and discussions.

Ability to identify gaps in current solutions and propose improvements.

Analytical mindset to troubleshoot issues and optimize processes.

Good-to-Have Skills:

Hands-on experience with CIAM platforms like Ping Identity, ForgeRock, or Oauth.

Familiarity with cloud platforms (AWS, Azure, GCP) and their identity services.

Understanding of CI/CD pipelines and how CIAM integrates with DevOps workflows.

Awareness of user-centric design principles to enhance customer onboarding and authentication flows.

Knowledge of Zero Trust architecture and adaptive authentication.

Familiarity with fraud detection and risk-based authentication.

Basic knowledge of scripting languages (e.g., Python, JavaScript) for automation or integration tasks.

Ability to analyze user behavior and CIAM metrics to improve system performance.

Understanding of CIAM use cases in specific industries

Relevant certifications such as Certified Identity and Access Manager (CIAM), CISSP, or certifications from CIAM tool vendors.

Work model

We believe hybrid work is the way forward aswe strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring4days a week in a client or Cognizant office incity, province. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

What you need to have to be considered

• List the most important qualifications in descending order
• Top 5 most important contributions in descending order
  • Only go beyond 5 ifabsolutely necessary
  • Be concise but informative
  • Related duties should be combined

These will help you stand out

• List the most important nice-to-haves in descending order
• Top 5 most important contributions in descending order
  • Only go beyond 5 ifabsolutely necessary
  • Be concise but informative

Total compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between$90000–$125000per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical,mentaland financial wellbeing