Sr. Operations Administrator P25-222278-2

FedEx Group; Bracebridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company seeks a Part-Time Sr. Operations Administrator responsible for handling clerical functions and customer service tasks. The role requires at least four years of experience in customer service or clerical work, with strong skills in data entry and organization. Candidates should be detail-oriented and able to thrive in a fast-paced environment, with duties including managing records and optimizing delivery times.

Qualifications

• High School Diploma or GED required.
• At least 4 years of customer service or clerical experience preferred.
• Skills in typing and data entry essential.

Responsibilities

• Perform clerical and administrative functions across operational areas.
• Handle damaged and incorrectly addressed packages.
• Act as the first point of contact for customer inquiries.

Skills

Customer Service Skills

Data Entry

Time Management

Organizational Skills

Proficiency in Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Responsible for performing clerical and administrative functions across hub and station operational areas, including linehaul, records management, quality assurance, and customer service. Handles damaged and incorrectly addressed packages promptly to optimize delivery times. Acts as the first point of contact for customer inquiries.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• High School Diploma or GED required
• Four (4) years of customer service, clerical, or related experience required; experience in dock operations or distribution center preferred
• Proficiency in typing, data entry, and review; use of phone, copier, and fax
• Skills in Microsoft Office and web-based applications
• Strong customer service skills to respond professionally to requests
• Excellent time management, organizational, and multi-tasking skills to thrive in a fast-paced environment while maintaining high accuracy and attention to detail

Preferred Qualifications

Assist with Station level Vehicle Admin and other duties based on operational needs. Shift: Monday to Friday, 7:00 am to 12:00 pm. Please upload your resume with all relevant experience and dates by 6/16/2025 at 3 PM.

Additional Details

Part-Time Sr. Operations Administrator with at least 4 years’ customer service or clerical experience required.

DISCLAIMER

This description is general and not exhaustive. Employees are expected to perform all assigned duties, complete mandatory training, and operate in a PC Windows environment. Bilingualism in French and English is required for Quebec residents. Valid driver’s license and clean driving record are necessary for driver-related roles. Candidates will be assessed on various factors including driver record and interview performance.

Employment Equity

FedEx values diversity and inclusion, encouraging applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and 2SLGBTQ+ communities. Accommodations are available upon request during the recruitment process.