Sr. Mgr., Tools Strategy & Execution

Lenovo; Morrisville; On-site; CAD 199,000 - 298,000; Full time

Job summary

Lenovo in Morrisville, NC, USA, is seeking a Senior Manager, Digital Sales Tools & Insights to lead the vision and execution of the digital sales tooling ecosystem. You will drive transformation, optimize seller productivity, and deliver actionable insights for North America.

You will oversee platforms like Aviso, Sales Sphere, D365, LBP, and OVP, leading a team of project managers and transformation specialists to enable scalable value realization.

Qualifications

• Bachelor's degree in a related field is required.
• 10+ years of experience in Sales Operations, Transformation, BI or related functions.
• 5+ years of people leadership experience.
• Proven experience with large-scale digital transformation and enterprise tech.
• Strong expertise in sales operations, CRM platforms, BI tools, and analytics.
• Experience extracting value and scaling with AI.

Responsibilities

• Develop and execute NA Digital Sales Tools & Insights strategy.
• Drive governance, prioritization, and ROI for tooling enhancements.
• Lead a team of Project Managers and Transformation Specialists.
• Interface between NA stakeholders and Worldwide teams.
• Leverage analytics to identify trends and provide recommendations.
• Influence global roadmaps with North America requirements.
• Oversee end-to-end project delivery including adoption tracking.
• Establish dashboards and reporting for executive leadership.

Skills

Data-driven

AI experience

Leadership

Change management

Stakeholder management

Project management

Business intelligence

Analytics

Sales operations

CRM platforms

Budget oversight

Education

Bachelor's degree in Business, Information Systems, Computer Science, Analytics, Engineering

Tools

Dynamics 365

Salesforce

Power BI

Tableau

Gong

Outreach

Aviso

Job description

* United States of America - North Carolina - Morrisville

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

The North America ISO Sales Enablement Team is seeking a highly strategic, data-driven, and results-oriented Senior Manager, Digital Sales Tools & Insights to lead the vision, execution, and continuous evolution of the organization's digital sales tooling ecosystem especially by leveraging AI to boost productivity. This leader will be responsible for driving digital transformation initiatives, optimizing seller productivity, and delivering actionable business insights that accelerate sales performance across North America.

The Senior Manager will oversee a portfolio of critical sales platforms and technologies, including but not limited to Aviso, Sales Sphere, Lenovo Enterprise Pro, Microsoft Dynamics 365 (D365), Lenovo Business Platform (LBP), and Opportunity Visibility Platform (OVP). Leading a team of project managers and transformation specialists, this individual will establish strategic direction, governance, and operational excellence for tooling initiatives that support North America growth objectives and transformation priorities. This role requires a highly collaborative leader who can operate effectively at both strategic and operational levels, influencing stakeholders across North America and Worldwide organizations, including Sales, Operations, Digital Transformation, Enablement, and Executive Leadership teams.

The ideal candidate possesses deep expertise in AI, business intelligence, analytics, digital transformation, leadership, and change management. They will serve as a trusted advisor to senior leadership, driving adoption of technology solutions, shaping future-state tooling strategy, and delivering measurable business outcomes across the sales organization.

The Senior Manager provides strategic and technical leadership in the areas of digital sales platforms, operational insights, and transformation initiatives. This position is accountable for defining and executing the North America digital sales tooling roadmap, ensuring alignment with regional priorities while influencing global platform direction. Through strong governance, stakeholder management, and cross-functional collaboration, the role ensures that technology investments deliver scalable business value and enhanced seller experiences.

As the leader of the Digital Sales Tools & Insights function, this role carries full people management responsibility, including organizational planning, talent development, performance management, budget oversight, resource allocation, and long-term capability building.

Responsibilities

• Develop and execute the North America Digital Sales Tools & Insights strategy, aligning platform investments and transformation initiatives with business priorities, sales objectives, and organizational KPIs.
• Build awareness and adoption for critical sales platforms, including Aviso, Sales Sphere, Lenovo Enterprise Pro, D365, LBP, OVP, and future digital enablement technologies.
• Lead, coach, and develop a high-performing team of Project Managers and Transformation Specialists, fostering a culture of accountability, innovation, collaboration, and continuous improvement.
• Serve as the primary strategic interface between North America business stakeholders and Worldwide teams, including ISO HQ, Digital Transformation, Operations, and LXG organizations.
• Drive governance, prioritization, and execution of tooling enhancements, ensuring initiatives deliver measurable business value and improve seller effectiveness.
• Leverage advanced analytics and business intelligence to identify trends, uncover opportunities, and provide actionable recommendations to senior leadership.
• Influence and shape global product roadmaps by advocating for North America business requirements, market dynamics, and user experience needs.
• Oversee end-to- end project delivery, including business requirements, scope management, testing, deployment, training, change management, adoption tracking, and post-implementation support.
• Establish performance measurement frameworks, executive dashboards, and reporting mechanisms to evaluate adoption, effectiveness, ROI, and business impact.
• Champion organizational change management strategies that drive user adoption and maximize value realization from digital transformations.
• Build strong relationships across Sales, Sales Operations, Enablement, IT, Marketing, Finance, and Executive Leadership teams to ensure alignment and successful execution of strategic initiatives.
• Represent North America in global forums, steering committees, and executive reviews, serving as a thought leader and advocate for regional priorities.
• Identify opportunities to streamline processes, reduce operational complexity, and enhance the overall seller experience through technology and automation.

Required Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Analytics, Engineering, or a related field.
• 10+ years of progressive experience in Sales Operations, Business Transformation, Digital Enablement, Program Management, Business Intelligence, or related functions.
• 5+ years of people leadership experience, including managing managers, project managers, or cross-functional teams.
• Proven experience leading large-scale digital transformation initiatives and enterprise technology implementations.
• Strong expertise in sales operations, CRM platforms, business intelligence tools, and analytics-driven decision making.
• Experience extracting value and enhancing scale leveraging AI

Preferred Qualifications

• Master's degree (MBA, MS Analytics, Information Systems, or related discipline).
• Demonstrated ability to influence and collaborate effectively across multiple organizational levels, including executive leadership.
• Experience managing complex cross-functional programs with multiple stakeholders, priorities, and dependencies.
• Strong analytical and problem-solving skills with the ability to synthesize complex information into clear business recommendations.
• Experience developing executive-level presentations, business cases, and strategic recommendations.
• Exceptional communication, stakeholder management, and change management capabilities.
• Experience managing budgets, resources, and organizational planning processes.
• Ability to operate effectively in a matrixed, global business environment.
• Experience supporting enterprise technology organizations or B2B sales organizations.
• Advanced experience with sales platforms such as Dynamics 365, Salesforce, Power BI, Tableau, Gong, Outreach, Aviso, or equivalent enterprise solutions.
• Certification in Project Management (PMP), Agile, Lean Six Sigma, Prosci Change Management, or related disciplines.
• Strong knowledge of sales planning, forecasting, pipeline management, and revenue operations methodologies.
• Demonstrated success in establishing governance frameworks and operating models for digital transformation initiatives.
• Experience working within global technology or multinational organizations.
• Advanced proficiency in data visualization, business intelligence, and executive reporting.
• Proven track record of driving measurable improvements in seller productivity, tool adoption, operational efficiency, and business performance.
• Strategic Thinking
• Executive Presence & Influence
• Data-Driven Decision Making
• Organizational Leadership
• Talent Development
• Cross-Functional Collaboration
• Results Orientation

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: * United States of America - North Carolina - Morrisville

* United States of America

* United States of America - North Carolina

* United States of America - North Carolina - Morrisville

If you require an accommodation to complete this application, please contact [e-mail]