Sr. Medical Information Assistant/Medical Information Assistant

PrimeVigilance Ltd.; Mississauga; On-site; CAD 45,000 - 65,000; Full time

Job summary

PrimeVigilance is seeking a Medical Information Assistant to support the Medical Information team in handling a range of administrative duties on a full-time basis. Ideal candidates have advanced English (spoken and written, at least B2), solid IT skills (MS Office), and a high level of discretion with confidential information.

You will help with meetings, reports, system maintenance and onboarding tasks. Joining PrimeVigilance offers a global pharmacovigilance environment with opportunities to

Qualifications

• Advanced English skills (spoken and written) at least B2.
• Desirable administrative experience and good IT skills (MS Office).
• High discretion handling confidential information.
• Ability to manage multiple tasks and priorities with attention to detail.
• Strong interpersonal and communication abilities.

Responsibilities

• Administration support for meetings, invoice activities, generating reports
• Maintenance of Medical Information systems and department documentation
• Engagement in pharmacovigilance and quality complaint follow-up activities
• Administrative support with Medical Information Enquiries, Adverse Event and Product Quality
• Complaint activities
• Administrative support in new client onboarding activities
• Assist in departmental regulatory inspection preparedness for the company

Skills

Advanced English

Multitasking

Discretion

Communication skills

Tools

MS Office

Job description

Sr. Medical Information Assistant/Medical Information Assistant

• Full-time
• Department: PV Medical Information

Medicine moves forward here. So will you.

At PrimeVigilance, patient safety is not one part of the job. It is why we exist.

We are a global pharmacovigilance specialist. Our teams help clients navigate complex regulations while keeping patient safety at the center of every decision, from early development through to post-marketing surveillance. Increasingly, the value we create is not only in processing safety data but in interpreting it: spotting the signal that matters early and turning it into insight our clients can act on.

That work takes curious minds, problem-solvers and experts who care about getting it right. It also takes a culture worth staying for. Across Europe, North America, South America, Asia and Australia, we work in an environment built on kindness, flexibility, growth and belonging, where colleagues support one another and good ideas are heard wherever they come from.

If you want a role with real purpose, global reach and the chance to keep growing while you help protect patients, you will feel at home here. We would love to hear from you.

PrimeVigilance is looking for a Medical Information Assistant to be responsible for supporting the Medical Information team in handling various administrative duties.

Responsibilities

• Administration support for meetings, invoice activities, generating reports
• Maintenance of Medical Information systems and department documentation
• Engagement in pharmacovigilance and quality complaint follow-up activities
• Administrative support with Medical Information Enquiries, Adverse Event and Product Quality
• Complaint Activities
• Administrative support in new client onboarding activities
• To assist in departmental regulatory inspection preparedness for the company

• Advanced English skills, both verbal and written, at least B2
• Desirable administrative experience and good IT skills (MS Office)
• A high degree of discretion dealing with confidential information
• Ability to manage multiple and varied tasks and prioritize workload with attention to detail
• Ability to work under pressure with accuracy and meet tight deadlines
• Good interpersonal and communication skills

When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.

We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.

Quality: we hold ourselves to the standard patients deserve.

Integrity and trust: we do the right thing, especially when it is hard.

Drive and passion: we care about the outcome, because someone is waiting on it.

Agility and responsiveness: we move quickly, because patients cannot wait.

Belonging: everyone is welcome, and every voice counts.

Collaborative partnerships: we go further by going together.

We look forward to welcoming your application.