Sr Manager, Workforce Strategy

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Sr. Manager, Workforce Strategy. This role focuses on developing strategies for workforce planning and management, requiring strong analytical, project management, and communication skills. Candidates should bring experience from IT or the financial services sector, with a passion for data-driven decision-making. Join a team dedicated to innovation and growth.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

World-class training program

Qualifications

• 5+ years' experience in workforce strategy.
• Experience in driving recruitment strategies.
• Strong experience with change management initiatives.

Responsibilities

• Develop and implement workforce strategies to drive business growth.
• Partner with business units to understand workforce planning needs.
• Analyze data to inform decision-making around workforce.

Skills

Ability to analyze data and inform decision-making

Strong Critical thinking and problem-solving skills

Workforce planning skills

Strong project management skills

Excellent communication skills

Tools

Tableau

Advanced Excel

Job description

Job Description

What is the opportunity?

Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

We are looking for a highly motivated Sr. Manager, Workforce Strategy.

This is an individual contributor role

What will you do?

As a Sr. Manager, Workforce Strategy, you will be responsible for developing and implementing end-to-end growth strategies, driving workforce planning, and managing workspace operations. Your key responsibilities will include:

• Partnering with business units and developing and implementing workforce strategies to drive business growth
• Strategizing and driving recruitment efforts to meet business objectives
• Working with GFT Supplier Management, hub teams and GFT pillars to achieve overall workforce strategy & growth targets
• Partner closely with Talent Acquisition team to serve as the central business escalation point for all recruitment-related issues
• Collaborating with Hiring Managers to understand talent needs and provide updates on recruitment progress
• Analyzing data to inform workforce planning and decision-making
• Managing workspace operations, including conflict resolution and localized planning for return-to-office initiatives

Must-have

• Ability to analyze data and inform decision-making
• Strong Critical thinking, strategic thinking mindset, and problem-solving skills. Ability to work through ambiguity.
• Workforce planning, workspace management skills
• Strong project management and organizational skills
• Strong experience with change management initiatives.
• Excellent communication, stakeholder management, and conflict resolution skills

Nice-to-have

• Experience in IT or financial services industry
• Tableau, Advanced Excel
• Familiarity with workforce analytics and planning tools
• Experience with agile development methodologies
• Familiarity with workforce analytics and planning tools
• Experience with agile development methodologies and version control systems

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• A world-class training program in financial services
• Flexible work/life balance options

#LI-POST

#TECHPJ

Job Skills

Agile Methodology, Big Data Management, Business Data Analysis, Business Statistics, Client Counseling, Digital Transformation, Long Term Planning, Statistical Analysis, Teamwork, Workforce Analytics

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-08-15

Application Deadline:

2025-09-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.