Sr. Manager, Product (Virtual Interlining)

Etraveli Group; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A dynamic travel tech firm seeks a Product Manager to define and drive the vision for their Virtual Interlining product. The ideal candidate will have over 5 years of experience in the travel industry, strong decision-making skills, and the ability to manage complex projects effectively. The role involves close collaboration with internal teams and stakeholders to enhance product offerings and drive growth, while maintaining a strong focus on user needs and business goals.

Qualifications

• 5+ years of travel industry experience with focus on NDC, GDS or OTAs.
• Strong experience in data-backed decision making/statistics/market research.
• Exceptional communication and negotiation skills.

Responsibilities

• Define the vision for the Virtual Interlining product and create a roadmap.
• Translate product vision into actionable tasks for development.
• Manage and prioritize the backlog for the product team.

Job description

At TripStack, we are travel tech entrepreneurs, changing the way millions of people travel.

Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry.

We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion.

Responsibilities

• Help define the vision for our Virtual Interlining (VI) product and create a roadmap in line with business goals.
• Translate the vision and strategy for the products into tasks for development.
• Understand the architecture of our VI product and how it interacts with other products and parts of the business.
• Work very closely with our VI Product Owner and Product Analysts and oversee the execution of our vision for this product.
• Own the end to end development of our VI.
• Contribute to the planning, execution and review of each sprint.
• Manage and prioritize the backlog for our VI team.
• Be responsible for the P&L of the product with a focus on unit economics and efficiency.
• Keep internal technical teams accountable for quality output and product delivery.
• Work towards defining and tracking key KPIs to monitor the impact of delivered features.
• Lead R&D initiatives, including A/B testing, to enhance the product and work closely with our ML and Data Science teams.
• Work closely with internal and external stakeholders to understand and anticipate client and user needs.
• Review existing processes and flows to identify new opportunities and areas that need enhancements including the development process.
• Complete regular market analysis, always having an eye on the competitive landscape.
• Collect and analyze information, solve complex problems rationally, and make decisions on time for enhanced productivity.
• Interview, onboard, and manage direct reports.
• Provide guidance and be an example to others in the organization.

Desired Skills and Experience

• 5+ years of well-rounded travel industry experience (with focus on NDC, GDS or OTAs)
• Strategic thinker with critical decision making skills
• Strong experience in data-backed decision making/statistics/market research
• Output and delivery driven; experience working under pressure in a fast-paced role with significant context switching
• Highly influential, proactive leader with a strong business acumen
• Strong technical skills and extensive experience working with APIs
• Exceptional organizational and project management skills
• Exceptional communication and negotiation skills
• Entrepreneurial at heart with a focus on culture building
• Passion for problem solving and root cause analysis
• Team player demonstrating awesome leadership skills and desire to help develop employees
• Outstanding research skills
• Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way

What it takes to succeed here

Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in.

Learn more about our values here

What we offer

We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

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