Sr. Manager, Health Care Service / Solution Consulting

CAN Medtronic Canada ULC; Montreal; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading healthcare firm in Montreal is seeking a Senior Manager, Healthcare Service / Solution Consulting. This role involves leading consulting projects to improve patient access and operational capacity within the Canadian healthcare system. The ideal candidate has over 7 years of relevant experience and strong project management skills. Competitive salary and benefits offered.

Benefits

Competitive salary

Comprehensive benefits

Mission-driven culture

Qualifications

• At least 7 years of relevant experience with 5+ years in management.
• Strong knowledge of the Canadian healthcare system.
• Project management certification preferred.

Responsibilities

• Lead design and deployment of consulting services and digital health solutions.
• Oversee consulting projects to maximize efficiencies.
• Manage healthcare consulting projects involving strategy development.

Skills

Consulting

Change Management

Analytical Skills

Project Management

Health IT Systems

Education

Bachelor’s degree

Advanced degree in healthcare or business

Job description

At Medtronic, you can start a lifelong career of exploration and innovation while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Are you a creative, forward-thinking professional looking to make a real impact in Canadian healthcare? Medtronic Canada is seeking a Senior Manager, Healthcare Service / Solution Consulting to lead the design and deployment of consulting services, digital health solutions, and data-driven strategies that accelerate access, build capacity, and find efficiencies to transform patient care. In this role, you’ll collaborate with industry leaders, challenge conventional approaches, and deliver innovative solutions to some of Canada’s most pressing healthcare challenges.

Responsibilities may include the following, and other duties may be assigned.

• Provide Healthcare Service / Solution Consultancy, oversee consulting projects involving strategy development, organizational restructuring, and management to maximize efficiencies.
• Work with senior management to determine long-term goals by analyzing the client’s business and recommending changes and improvements.

Main Purpose of Job

• Lead a team of consultants, optimize operations, improve patient access and operational capacity, and deliver sustained performance outcomes.
• Partner with clients to co-design, implement, and sustain strategic initiatives through:

o Clinical operational service delivery reviews and redesign

o Health services planning and workforce optimization

o Clinical process redesign across the care continuum

o Data analytics and targeted optimization/modeling for health system planning and operations improvement, utilizing Lean and Six Sigma approaches, and other transformational activities to drive quality improvement, financial savings, and operational excellence

Manage healthcare consulting projects involving strategy development and organizational restructuring to maximize efficiencies and outcomes.

Work with senior leaders to analyze the client’s business and recommend improvements.

Use change management techniques to engage stakeholders and attain buy-in.

Train, coach, and mentor team members to promote knowledge transfer and shared learning.

Generate clear proof points of the program’s value.

Report complaints and Adverse Drug Reactions (ADR).

People Management & Functional Career Stream

This role involves managing professionals with one or more employees, focusing on tactical, operational, and strategic activities within a specific area. Responsibilities include mentoring, performance management, talent development, and leading departmental initiatives.

Differentiating Factors

• Autonomy: Manages a large team of professionals and managers, translating department strategy into business results.
• Organizational Impact: Initiates programs based on business needs; decisions affect projects, resources, and organizational objectives.
• Innovation & Complexity: Develops new objectives, policies, and standards; solves complex, undefined problems.
• Communication & Influence: Interacts with internal and external stakeholders, influencing across functions.
• Leadership & Talent Management: Manages departments or functions, overseeing hiring, firing, and employee development.

Required Knowledge & Experience

• Bachelor’s degree and at least 7 years of relevant experience with 5+ years in management, or an advanced degree with 5+ years of relevant experience.
• Broad management knowledge and mastery in a specific discipline.

Preferred Qualifications

• Degree in nursing, healthcare, medicine, engineering, or business.
• Strong knowledge of the Canadian healthcare system and project management certification.

Job Experience & Skills

• Experience in consulting and change management.
• Strong project management, analytical skills, and knowledge of health IT systems.

Physical & Other Requirements

Includes mobility, communication, and physical demands; accommodations available for disabilities. Basic French knowledge required for Quebec employees.

Benefits & About Medtronic

Competitive salary, benefits, and a mission-driven culture committed to innovation and diversity.