Sr. Manager – DevOps/QE

RBC; Mississauga; On-site; CAD 120,000 - 160,000; Full time

Job summary

RBC Insurance Technology (RBCI IT) seeks a Sr. Manager of DevOps/QE to oversee automation teams, drive AI-driven SDLC initiatives, and strengthen quality across projects. You will lead the integration of teams into squads, manage resources and vendors, and mentor staff to deliver high-impact testing outcomes.

The role emphasizes strong communication, strategic planning, and the expansion of AI-enabled automation capabilities to improve efficiency, innovation, and quality within RBCI IT.

Qualifications

• 10+ years of Quality Assurance/Quality Engineering experience.
• 3 to 5 years of people management experience.
• 5+ years developing and implementing end-to-end testing strategies and plans.
• Experience with DevOps, CI/CD pipeline automation, and AI-driven SDLC practices.
• Experience leading all facets of testing, including test optimization and automation, with a focus on AI-driven solutions.
• Strong knowledge of Agile methodologies (Agile, Kanban, Scrum).
• Excellent communication skills and ability to prioritize and solve complex problems.

Responsibilities

• Oversee DevOps/QE automation teams and members, aligning to RBC Quality Engineering practices and AI-driven SDLC practices.
• Integrate team members into Squads/Programs/Projects and ensure early engagement.
• Manage resources and vendor coordination, aligning with RBC practices.
• Communicate effectively with stakeholders from Business, IT, and vendors.
• Execute Performance Management processes, including development plans and performance reviews.
• Ensure teams have training and tools, including AI and automation tools.
• Support leadership in workforce skill development to meet transformation needs.
• Maximize automation for all project testing deliverables leveraging AI-driven solutions.

Skills

QA/Quality Assurance

People management

End-to-end testing

DevOps CI/CD

AI-driven SDLC

Testing automation

Agile/Scrum/Kanban

Communication

Education

Bachelor's degree in CS/Engineering

Tools

CI/CD tooling

AI tools

Job description

What is the opportunity?

As a Sr. Manager of DevOps/QE, you will oversee the activities of DevOps/QE automation teams and members, developing, implementing, and maintaining a system of Quality Engineering at RBC Insurance Technology (RBCI IT). We are looking for a leader who is people-driven, client-focused, and a change agent to support the overall DevOps/QE automation strategy and transformations within RBCI IT. This role will also leverage AI and AI-driven SDLC practices to enhance efficiency, innovation, and quality in our processes.

What will you do?

• Responsible for managing test teams and aligning to RBC Quality Engineering practices, incorporating AI-driven SDLC methodologies.
• Responsible for integration of team members into Squads/Programs/Projects, assuring engagement at the start of the initiative.
• Responsible for managing resources and vendor coordination, driving alignment with RBC practices and efficient usage.
• Effectively communicate and build rapport with team members and other stakeholders from Business, IT, vendors, etc.
• Execute Performance Management processes, including ensuring development plans & performance reviews are in place.
• Ensures team has adequate training, consulting, and tools to deliver objectives, including AI and automation tools.
• Supports senior management in the development of workforce skill sets to meet transformation needs and achieve strategic goals.
• Accountable for maximizing automation for all project functional testing deliverables in the portfolio, leveraging AI-driven solutions.

What do you need to succeed?

Must-have

• 10+ years of Quality Assurance/Quality Engineering experience, with 3 to 5 years of people management experience.
• Minimum 5 years of experience developing and implementing program/project end-to-end testing strategies and plans and managing the end-to-end process.
• Experience with DevOps, CI/CD/CV pipeline automation, and AI-driven SDLC practices.
• Experience leading all facets of testing, including test optimization and automation, with a focus on AI-driven solutions.
• Strong knowledge of methodologies, frameworks, and best practices (Agile, Kanban, Scrum, etc.).
• Very good communication skills. Ability to focus, prioritize, and solve complex problems.

Nice-to-have

• Experience with Insurance industry data/systems.
• Experience in vendor management.
• Knowledge of data management and IFRS (International Financial Reporting Standards).
• Bachelor’s degree in computer science, Computer Engineering, or related (technical) degree/diploma.

What is in for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

Job Skills

AI Agents, AI Concepts, AI Frameworks, Artificial Intelligence Software, Artificial Intelligence Techniques, Generative AI, Information Technology (IT) Infrastructure, Programming Languages, Responsible AI, Software Change Request Management, Software Development Life Cycle (SDLC), Software Engineering, Software Integration Engineering, Software Product Design, Software Product Technical Knowledge, Software Release Management, System Testing Tools

Additional Job Details

Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City: Mississauga

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-21

Application Deadline: 2026-09-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.