Sr. Manager, Collaboration & Content

MCD McKesson Canada Corporation / La Corporation McKesson Canada; Canada; On-site; CAD 145,000 - 193,000; Full time

Job summary

McKesson is seeking a strategic leader to oversee enterprise collaboration, Microsoft 365 governance, and content platforms. You will guide strategy, governance, and continuous improvement across secure, regulated digital workplace services.

You will partner with business, technology, security, compliance, and vendor teams to drive service excellence, platform adoption, and regulatory compliance while managing multi-tenant architecture and information governance programs.

Qualifications

• 10+ years of experience leading enterprise IT service management, digital workplace, Microsoft 365, and collaboration platforms.
• 5+ years of experience managing managers, supervisors, or technical leadership teams.
• Experience administering and governing Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.
• Experience leading enterprise service delivery, ITSM, operational excellence, and platform governance programs.
• Experience with information governance, compliance management, records retention, legal hold, audit readiness, or regulatory requirements.
• Demonstrated experience managing stakeholder relationships, multimillion-dollar budgets, vendor partnerships, and strategic roadmaps.
• Ability to serve as a liaison between business users and technical teams, ensuring requirements, priorities, and solutions are clearly understood and aligned.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Lead the delivery, strategy, roadmap, and governance for Microsoft 365 services and related platforms.
• Oversee multi-tenant architecture, identity governance, data segmentation, compliance boundaries, and platform security controls.
• Drive information governance programs including retention schedules, legal holds, audit readiness, eDiscovery, and regulatory compliance requirements.
• Manage budgets, allocations, and forecast projections for the services.
• Support merger and acquisition integrations with M365 functionality.
• Establish and maintain service management frameworks, KPIs, SLAs, governance standards, and coordinate with operations teams.

Skills

Microsoft 365

IT service management

Leadership

Governance

Stakeholder management

Compliance management

Information governance

Education

Bachelor's degree or equivalent professional experience

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role

McKesson is seeking a strategic and transformational leader to oversee enterprise collaboration, and service delivery and engineering capabilities across the Microsoft 365 ecosystem and enterprise content platforms. In this role, you will lead the engineering, strategy, governance and continuous improvement of Microsoft 365 services, enterprise content management solutions, and information governance programs that support a highly regulated healthcare environment. You will partner with business, technology, security, compliance, and vendor teams to drive service excellence, development and application standards, platform adoption, and regulatory compliance while ensuring scalable, secure, and resilient digital workplace services.

What You'll Do

• Lead the delivery, strategy, roadmap, and governance for Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, MyMcKesson App, Adobe, File Services, custom applications, OneDrive.
• Manage the M365 platform to support Copilot, Cowork, and automation efforts.
• Manage budgets, allocations, and forecast projections.
• Oversee multi-tenant architecture, identity governance, data segmentation, compliance boundaries, and platform security controls.
• Drive information governance programs including retention schedules, legal holds, audit readiness, eDiscovery, and regulatory compliance requirements.
• Support the engineering aspects of merger and acquisitions, integrations with M365 functionality such as Email, SharePoint, Teams and OneDrive.
• Establish and maintain service management frameworks, KPIs, SLAs, governance standards, and coordinate with the operations teams for performance.
• Manage strategic vendor partnerships, platform investments, and service improvement initiatives.

Basic Requirements

• 10+ years of experience leading enterprise IT service management, digital workplace, Microsoft 365, and collaboration platforms.
• 5+ years of experience managing managers, supervisors, or technical leadership teams.
• Experience administering and governing Microsoft 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and OneDrive.
• Experience leading enterprise service delivery, ITSM, operational excellence, and platform governance programs.
• Experience with information governance, compliance management, records retention, legal hold, audit readiness, or regulatory requirements.
• Demonstrated experience managing stakeholder relationships, multimillion-dollar budgets, vendor partnerships, and strategic roadmaps.
• Ability to serve as a liaison between business users and technical teams, ensuring requirements, priorities, and solutions are clearly understood and aligned.
• Bachelor's degree or equivalent professional experience.

Preferred Skills/Experience

• Microsoft 365 platform architecture, governance, and technical implementations large enterprise environments.
• Experience with multi-tenant platform architectures, Entra ID (Azure AD), identity governance, and security controls.
• Knowledge of eDiscovery, DLP, records management, compliance frameworks, and data governance practices.
• Experience supporting healthcare, pharmaceutical, regulated, or highly governed industries.
• ITIL, Microsoft, governance, security, or cloud-related certifications.
• Experience leading large enterprise integration and platform modernization, or digital workplace initiatives.
• Strong executive communication, organizational change management, and strategic planning skills.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position $102,500 - $136,700

McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.

For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.