Sr. Manager, Calendar & Guest Analytics, TH, Canada

Restaurant Brands International; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company in quick service restaurant space seeks a Senior Manager for Calendar & Guest Analytics to enhance national marketing plans via data-driven insights. This role involves comprehensive analytics management, overseeing forecasting, performance reporting, and guest behavior analysis across its iconic brands.

Benefits

Comprehensive global paid parental leave program

Free telemedicine and mental wellness support

Qualifications

• 4+ years of experience in data science or analytics.
• Excellent conceptual and communication skills.
• Self-starter with a drive to work independently.

Responsibilities

• Lead unit and revenue forecasting for promotions.
• Analyze marketing program performance using data.
• Implement new processes and technologies for forecasting.

Skills

Data Analysis

Forecasting

Communication

Problem Solving

Education

Post-secondary degree in Data Science or Analytics

Tools

Python

Data Visualization Tools

Cloud-based Databases

Job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of buildingthe most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly$45 billionin annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Senior Manager, Calendar & Guest Analytics

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS, BURGER KING, POPEYES and FIREHOUSE SUBS brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Restaurant Brands International is looking for a visionary analytical leader in the role of Senior Manager, Calendar & Guest Analytics, TH, Canada. Core to the Menu Strategy & Intelligence team’s mission is generating data-driven insights from first-party sources to create a robust and proven national annual marketing plan, monitor performance to action opportunities, and support long-term growth through advanced guest behavioural analytics. The Senior Manager is central to this mission, as the leader for all national and test market forecasting, performance reporting, and guest behavioural insights.

Essential Responsibilities

· Lead unit and revenue forecasting for all test and national promotions (incl. the addition or removal of products, discount offers, product and brand positioning, etc.) at a sub-provincial level

· Analyze the performance of test and national marketing programs, using guest- and transaction-level data to attribute performance drivers; turn data into insights, partnering with Category Management, Consumer Insights, Operations, and other business teams to highlight the most relevant and actionable results to build a story of performance, incl. for routine executive-level reporting

· Support prioritization of calendar opportunities by building scenario plans & optimization recommendations from test and national performance learnings; share findings with Senior Leadership and Restaurant Owners.

· Assist long-term Product and Marketings strategy through leadership of the Guest Analytics function, using transaction-level purchase behaviour to identify trends in consumer behaviour and motivation

· Scope and implement new processes, methodologies, and technologies to improve timeliness and accuracy of forecasting and results; automate to add immediacy, and visualize to democratize access to insights; build and maintain a multi-year roadmap that deepen our analytical capability

Required Skills

· Post-secondary degree in Data Science or Analytics, Financial Analysis, or a related field

· 4+ years of experience in data science, financial analytics, or a related field

· Familiarity with cloud-based databases (like Redshift, Snowflake or Databricks), data visualization tools (like Quick Sight, Tableau, SAP Business Objectives) and data science programming languages (Python preferred)

· Excellent conceptual and communication skills to translate technical concepts and results to a variety of non-technical stakeholder groups

· Self-starter; drive to work independently

Preferreds Skill

· Experience in data engineering, ingestion, validation, and governance

· People & Team leadership experience

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.