Sr. IT Manager - IT Application Support

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 97,000 - 137,000; Full time

Job summary

TD Securities within TD Bank Group is seeking a senior ET trading support lead in Toronto. The role supports eTrading platforms and front-office desks across North America, providing robust solutions and hands-on engagement with business and technology partners.

You will work with ION, Broadway, Market Making tools and in-house components, handling 1st/2nd line support, reporting, and proactive knowledge growth. Strong analytical skills and SDLC/Agile experience are essential.

Qualifications

• Computer science or Mathematics degree required.
• 8+ years of experience in the field.
• Expert knowledge of eTrading, Fixed Income and FX products.
• Experience supporting exchange connectivity and FIX protocols.
• Experience with front-to-back trading systems and pricing systems.
• Understanding of electronic trading, connectivity, market making and algorithmic trading.
• Strong analytical skills and ability to work with diverse teams.

Responsibilities

• Support and deliver solutions to North American eTrading & Sales desks.
• Manage applications for pricing, risk, electronic/algorithmic trading and trade capture.
• Provide 1st and 2nd line support across Front & Middle Office, Product Control, Risk, Back Office and IT.
• Engage with developers, business analysts and operations teams.
• Develop ad-hoc reporting tools for multiple business groups.
• Participate in periodic on-call support and shift work.

Skills

eTrading knowledge

Fixed income

FX knowledge

Trading systems

Scripting

SQL

Front Office support

Education

Computer science or Mathematics degree

Tools

Linux

Windows Server

Oracle

SQL

Python

ITR S

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $96,900 - $136,800 CAD This role is eligible for a discretionary variable compensation award that considers business and individual performance. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients who choose us for our knowledge and experience in six key areas of finance: Investment Banking, Debt Capital Markets, Institutional Equities, Private Equity, Precious Metals and Foreign Exchange & Money Market. Our services include the underwriting and distribution of new debt and equity issues, providing advice on strategic acquisitions and divestitures, and executing daily trading and investment needs. The Cross Asset E-trading Support Group is responsible for providing Global Support to the TD Securities FI and FX eTrading and Front office businesses located in major financial centers including Toronto, New York, London and Singapore.

Job Description Information Technology

This senior support lead position interacts with all users of various vendor and internal developed etrading application like ION , Broadway, Bloomberg including Front Office , Finance & Operations, Back Office, Treasury Credit, FX and Risk Management to develop and implement lasting and robust technology solutions as well as support the existing application and surrounding framework. The successful candidate will have the following responsibilities:

• Supporting & delivering solutions to the firm's eTrading & Sales desks in North America
• The team member will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the Business
• The role will initially involve 1st and 2nd line application support responsibilities, offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development and Infrastructure teams.
• Training will be provided, though given the nature of the role, the successful candidate is expected to have a 'hands on' attitude and be proactive to enhance their knowledge.
• Systems and applications comprise vendor and in-house built tools, with ION, Brodway, Market Marking solution as foundation.
• Develop ad-hoc reporting tools for all business groups Periodic on-call support and shift work required

Qualifications & Skills

• Specific Educational Requirements: Computer science or Mathematics degree required
• 8+ years of experience
• Expert Knowledge of etrading business along with Fixed income and and Foreign exchange products.
• Experience supporting exchange connectivity and FIX protocols
• Experience supporting front-to-back Trading Systems, pricing systems and Trading Desks
• Should be comfortable assessing trading systems/components to investigate trade breaks, connectivity, and data issues.
• Understanding of financial markets and products, in particular Fixed Income, Interest rate products, Repo, foreign exchange
• Understanding of electronic trading, markets, connectivity, market making, and algorithmic/automatic trading.
• Front Office facing support
• Must have proven experience working with developers, business analysts, and systems support team.
• Scripting and / or experience in Programming Languages.
• Working experience in with the following technologies: Linux RH, Windows Server, Oracle, SQL, Python, ITRS, Dynnatrace
• Good to have Skills Strong Fixed Income and foreign exchange functional knowledge particularly treasuries and bond trading expertise
• Scripting, SQL and / or experience in Programming Languages.
• Knowledge of IT project & development lifecycles (SDLC), agile methodology and ITIL
• Strong analytical skills

Additional Information

Join in on what others in TD Technology Solutions are doing: Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business. Learn voraciously, stretch your thinking, share your knowledge and educate others. Communicate and collaborate with both technical and non-technical professionals. Cultivate winning relationships by building trust with business and technology partners. Share our commitment to productivity, effectiveness and operational efficiency.

#LI-Tech

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet

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Our Values At TD

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

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