Global Equity Derivatives Operations Analyst II

TD Bank Group; Toronto; On-site; CAD 60,000 - 84,000; Full time

Job summary

TD Bank Group seeks a skilled professional to join its Global Equity Derivatives operations team in Toronto. The role emphasizes developing innovative and strategic solutions, influencing stakeholders, and improving client service while mitigating risk.

You will work with internal and external desks and clients, driving business development and process enhancements within the trade lifecycle. A STEM background and securities accreditation are valued as assets.

Qualifications

• 5+ years of progressive experience in capital markets operations.
• Reconciliation experience with general ledger understanding.
• End-to-end trade lifecycle knowledge for equities and options.

Responsibilities

• Develop and maintain relationships with clients and internal groups to ensure service excellence.
• Govern cash break investigations with clients, banks, and front office.
• Identify and resolve settlement issues per guidelines.
• Provide high level customer service as primary contact for inquiries.
• Escalate technology, client, and trade issues to management and drive fixes.

Skills

Reconciliation

Trade lifecycle

Automation

Client interaction

Education

STEM degree

Securities accreditation

Tools

Sophis

Kyndryl

OMS

Job description

Work Location: Toronto, Ontario, Canada

Hours: 37.5

Line of Business: TD Securities

Pay Details: $59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

We are looking for an individual to join a high functioning Global Equity Derivatives operations team with the desire to develop innovative and strategic solutions. The candidate should have proven influencing, relationship management and client interaction skills. The team is directly involved with internal and external trade desks and clients. Overall drive is to drive business development, process enhancements and improve client service levels while reducing risk.

Department Overview

With offices located around the world, the strength of TD Securities Global Operations and Business Services lies in the diverse and dynamic group of individuals who provide critical infrastructure services that support and/or control the trading, investment and corporate banking functions of TD Securities. The Global Equities Derivatives team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to mitigate risk for the Dealer and our clients. We are a global team responsible for managing operational risk to protect the accuracy and efficiency at every step the trade life cycle. The team is heavily involved in strategic initiatives and projects, business development and process improvements to optimize efficiency, enhance client service levels and reduce risk.

Role

• Develop and maintain sound working relationships with our clients and internal groups to ensure a high level of service is provided on an ongoing basis.
• Overall accountability and governance of cash break investigations liaising with clients, correspondent banks, front office and other partners to resolve within procedural guidelines.
• Ensure all settlement issues are identified and resolved accordingly with the required guidelines.
• Provide a high level of customer service to our clients acting as a point of contact for all customer inquiries.
• Report and elevate all technology issues, client issues, Sales & Trading issues and failed trades to management accordingly.
• Assist with resolving operational issues by determining appropriate resolution and root cause analysis to ensure the Bank/clients are not exposed to any significant risk, penalty or loss.

Job Requirements

• Ideally 5+ years of progressive experience within capital markets, preferably in an Operational space.
• Reconciliation experience with an understanding of accounting/general ledger management
• End to end understanding of trade life cycle of equities and options.
• Highly developed critical thinking and problem-solving skills along with an inquisitive mindset to question processes.
• Experience running custodial reconciliations.
• Experience with Sophis , Kyndryl or OMS systems considered an asset.
• Nice to haves are technical skills in automation including data analytics with tools such as VBA, Tableau, Alteryx, Python and UI Path.

Education/Accreditations

• University or college degree in STEM related field
• Securities accreditation is an asset.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Learn more: Canada | US | Europe & Asia Pacific