Sr. Information Analyst, CIM

Export Development Canada; Ottawa; Hybrid; CAD 94,000 - 127,000; Full time

Job summary

A leading company is seeking a Sr. Information Analyst to manage company data within their CRM system. This role involves analyzing complex data sets, improving processes, and collaborating with teams to ensure data integrity. Join a dynamic team dedicated to supporting Canadian businesses globally while enjoying a hybrid work environment.

Benefits

Flexible benefits

Defined Contribution Pension Plan

Competitive vacation program

Comprehensive wellness programs

Professional Development

Qualifications

• Minimum of 5 years of experience in data analysis or data governance.
• Experience in program/project management and business process improvement.

Responsibilities

• Collects, analyzes, and interprets large and complex data sets.
• Identifies and implements necessary process changes and data governance.

Skills

Analytical

Problem Solving

Communication

Collaboration

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Science

Bachelor’s degree in Information Technology

Bachelor’s degree in Information Management

Tools

Excel

Job description

Description - Sr. Information Analyst, CIM (00058O)

Sr. Information Analyst, CIM - 00058O

Posting Date:

Posting Date:

May 15, 2025, 3:50:52 PM

Primary Location:

Job Type:

Job Type:

Permanent

Schedule:

Schedule:

Full-time

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Sr. Information Analyst, CIM

Employment Type:Permanent

• Information Services 18: Salaries typically range from $94,664 to $126,219 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.
• Relocation assistance is available for candidates who meet the eligibility criteria.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

• Collaborate with a diverse, experienced team – Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
• Thrive in a supportive, teamwork-driven environment – Flourish in a workplace where collaboration and mutual support are paramount.
• Impact global communities through sustainable growth in emerging markets – Make a meaningful difference by fostering sustainable development in key regions around the world.
• Recognized as one of Canada’s Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers – Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
• Enjoy a comprehensive Total Rewards package:
  • Flexible benefits – Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
  • Defined Contribution Pension Plan – Secure your future with our generous matching program that helps you save for retirement.
  • Competitive vacation program – Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
  • Comprehensive wellness programs – Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
  • Professional Development – Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team Overview:

The Company Information Management team (CIM) is responsible for the centralized management and maintenance of company data within EDC’s Customer Relationship Management system. Their responsibilities include creating new company records for any entity that has a direct or indirect relationship with EDC and confirming companies and individuals as per the FC Program definitions. They continuously monitor and refresh company record data fields. Additionally, the team creates and maintains standards for defining, sourcing, and presenting company data elements in the company database. They also identify and monitor trusted sources for company research and understand how company information is used and shared between systems at EDC, helping to resolve integration issues. CIM is evolving to become the centralized company onboarding Center of Excellence (COE) as part of the Entity Lifecycle Management (ELM) program. This newly transformed team will be responsible for entity onboarding governance at EDC. This role will be reporting directly to the Director.

What you will be doing:

• Has a cross functional Continuous Improvement mindset. Leverages other’s strengths and expertise to achieve common goals.
• Subject Matter Expert lead for company information management projects.
• Identifies and implements necessary process changes and data governance to support enterprise-wide initiatives.
• Be a change agent who assists and enables the team CIM in adopting changes.
• Participates in or leads the development of company information policies, measures and standards.
• Participates in or leads the development and maintenance of company information processes, procedures and job instructions.
• Collects, analyzes, and interprets large and complex data sets using Excel, and other data analysis tools.
• Ensures data accuracy, integrity, and consistency across different data sources.
• Works with various teams to identify areas of improvement and opportunities to streamline company information processes.
• Collaborates with cross-functional teams to provide insights and recommendations based on data analysis.

What we are looking for:

• Bachelor’s degree in Business Administration, Information Science, Information Technology, Information Management, or related field.
• Minimum of 5 years of experience in data analysis or data governance, or related fields, preferably in a business or corporate setting.
• Program/project management and business process improvement experience.
• EDC system technical knowledge. Previous experience working on initiative projects.
• Knowledge of Company onboarding process and FCKYC.
• Ability to work independently and collaboratively.
• Excellent written and verbal communication skills.
• Strong analytical, critical thinking and problem-solving skills.
• Ability to manage competing priorities.
• Bilingual in both official languages (French and English).
• Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements.The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Should you require any accommodation during the recruitment and selection process, please let our Recruitment team know

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that a pool of qualified candidates may be established and may be used to staff similar positions at this level at EDC.

How to apply

Only candidates selected for an interview will be contacted. May 30, 2025, 3:59:00 AM If selected for an interview, please advise us if you require special accommodation. Candidates must meet the requisite government security screening requirements.