Sr Informatics Sales Manager

Waters Corporation; Morrisville; Remote; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Informatics Sales Manager to lead their North American sales team. This role presents a unique opportunity to drive success in a fast-paced environment, promoting next-generation informatics products while ensuring exceptional customer experiences. The ideal candidate will possess a strong sales background, particularly in enterprise software and high-tech instrumentation, and be adept at fostering strategic relationships with key clients. Join a company that values innovation and diversity, committed to advancing healthcare and environmental management through cutting-edge solutions.

Qualifications

• 5+ years of successful sales experience in a GxP environment.
• Proven success in sophisticated selling environments, including enterprise software.

Responsibilities

• Lead sales and support for Enterprise Informatics revenue and achieve financial goals.
• Build strategic relationships with major accounts and ensure customer engagement.

Skills

Sales Management

Customer Relationship Management (CRM)

Enterprise Software Sales

Pharmaceutical Knowledge

Problem Solving

Education

Bachelor's Degree

Master's or PhD in Scientific Fields

Tools

Salesforce

Empower Software

Job description

Sr Informatics Sales Manager

Waters is looking for a Informatics Sales Manager to lead our North American Informatics sales team. This role offers an excellent opportunity to lead a team of dedicated sales and support professionals while working for a company passionate about delivering benefits to customers, employees, community, and shareholders.

The ideal candidate is a highly motivated, results-oriented leader with proven ability to motivate and develop a field sales and support organization. They should proactively identify and resolve problems, control costs, and maximize sales team efficiency.

Responsibilities

• Direct sales and support for Enterprise Informatics revenue, including achieving financial goals for orders, sales, margins, and budgets.
• Collaborate with marketing teams to develop a dynamic business plan to increase market share, promote next-generation informatics products, and meet budgets across regions and segments.
• Build strategic customer relationships, especially with executive levels of major accounts, and ensure ongoing engagement by their teams.
• Ensure a great customer experience through high customer engagement and success focus from sales and support teams.
• Develop direct reports to improve sales performance and support career growth.
• Manage Field Sales Team and key customer activities.
• Achieve annual operating plans, accurate forecasting, and maintain Salesforce compliance.

Qualifications

• Bachelor's degree required; Master's or PhD in scientific fields like chemistry, biology, or biochemistry preferred.
• Minimum of 5 years of successful sales experience, preferably with CDS, ELN, SDMS, SaaS solutions in a GxP environment.
• Previous sales management experience preferred.
• Experience with Waters Informatics Products, especially Empower Software, is a plus.
• Proven success in sophisticated selling environments, including enterprise software or high-tech instrumentation.
• Knowledge of IT systems, networking, Windows domains, client/server, databases, and cloud computing.
• Strong understanding of the pharmaceutical and regulated markets.
• Experience with CRM and other sales/customer platforms.
• Broad business and financial acumen with knowledge of sales tactics and services.

Company Description

Waters Corporation (NYSE: WAT) is a leading specialty measurement company with over 60 years of innovation in chromatography, mass spectrometry, and thermal analysis. With approximately 8,000 employees worldwide, Waters operates in 35 countries, including 15 manufacturing facilities, with products available in more than 100 countries. Our mission is to create business advantages for laboratory-dependent organizations to advance healthcare, environmental management, food safety, and water quality.

We promote a diverse and inclusive workplace, committed to equal employment opportunities and fostering an environment where everyone can thrive.

Key Words

#LI Remote, #Enterprise Software Sales, #Sales Management, #Engineering Sales, #Lab Informatics Sales, #Cloud Solution Sales, #SaaS Sales, #Enterprise CDS Sales