Sr. Engineering Manager, CRM Platform

Highspot; Vancouver; On-site; CAD 196,000 - 265,000; Full time

Job summary

A leading software company in Vancouver seeks a Senior Manager of Software Engineering to lead their CRM Platform team. You'll be responsible for ensuring seamless data integration and managing a talented engineering team. Ideal candidates have at least 3 years of management experience and a background in fast-paced environments. The role offers a competitive salary range of $196,000 - $265,000 and generous employee benefits, including stock options and flexible PTO.

Benefits

Comprehensive medical, dental, and vision benefits

Group Retirement Savings Plan

Flexible PTO

Quarterly Recharge Fridays

Access to Coaches and Therapists

Monthly transportation allowance

Qualifications

• 3+ years of experience managing software engineering teams.
• Ability to dive into code if needed.
• Success in attracting diverse top talent.

Responsibilities

• Lead and inspire a team of engineers.
• Collaborate with Designers and Product Managers.
• Ensure a welcoming, inclusive engineering culture.
• Deliver a reliable product with operational excellence.
• Build a CRM bidirectional sync layer.
• Communicate progress and needs to senior leadership.

Skills

Managing software engineering teams

Hands-on engineering leadership

Attracting and retaining engineering talent

Building systems for large data volumes

Understanding the SDLC for SaaS applications

Modern object-oriented programming

Software in dynamic languages like Ruby or Python

Tools

CRM Systems

Python

Ruby

Job description

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

You’ll lead the CRM Platform team responsible for enabling bidirectional data sync between CRM systems and Highspot, ensuring seamless integration of Highspot and CRM data. Your challenges will include building infrastructure to handle massive data volumes and leveraging AI to create intelligent content relationships and personalized recommendations.

As a Senior Manager of Software Engineering at Highspot, you will inspire, lead, and grow a team of creative and talented core engineers within a major product area. You’ll bring your technical expertise and proven people management skills to bear on strategic decisions about our technical ecosystem, team operations, team norms, and engineering culture. You’ll also be a key decision-maker within your product area.

What You'll Do

• Lead a team of engineers, through whom you’ll execute on the strategic direction of your product area, inspiring and motivating your team to do their best work
• Effectively collaborate with key partners in your product area, including Designers, Product Managers, and TPMs
• Uphold and build upon Highspot’s culture, ensuring that Engineering is a welcoming, inclusive place, and that we not only meet our DE&I goals but lead Seattle’s tech industry with our commitment to diversity
• Consistently deliver a product that maximizes product quality, security, and reliability and operational excellence
• Build a best-in-class CRM bidirectional sync layer capable of handling large data volumes, meeting customer SLA expectations, and delivering reliable performance at scale.
• Attract, retain, and develop top engineering talent, building a high-performing and inclusive team culture
• Communicate effectively with senior leadership, providing visibility into roadmap progress, technical trade-offs, and organizational needs

Your Background

• 3+ years of experience managing software engineering teams
• Hands-on engineering leaders who can dive into the code if needed
• Proven success in attracting and retaining top engineering talent from diverse backgrounds
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality
• Previous experience designing and building systems that handle large volumes of data
• Deep understanding of the SDLC for SaaS applications
• Working knowledge of modern object-oriented and functional programming languages
• Experience building software in a dynamic language such as Ruby or Python.

Base salary range: $196,000 - $265,000

Employees are eligible to receive stock options and may also receive other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:

• Comprehensive medical, dental, vision, disability, and life benefits
• Group Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vesting
• Flexible PTO
• Generous Holiday Schedule + 5 Days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• Flexible work schedules
• Access to Coaches and Therapists through Modern Health
• 2 Volunteer days per year
• Monthly transportation allowance for employees that work in our Vancouver Hub location

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.