Senior Director, Workforce Planning

OpenText; Richmond Hill; On-site; CAD 180,000 - 240,000; Full time

Job summary

OpenText is seeking a Senior Director, Workforce Planning & Organization Design, a senior HR leadership role responsible for building and leading an enterprise Workforce & Talent Planning Center of Excellence.

You will partner with HR leadership, key business stakeholders, and executives to integrate strategic people metrics into role prioritization, skills, scale, and location strategy, including Canadian repatriation.

Qualifications

• Extensive experience in workforce planning, talent strategy, organization design, or HR transformation within global organizations.
• Ability to build enterprise HR capabilities or COEs from the ground up.
• Strong experience partnering with Technology/IT/Digital on workforce and work design.
• Executive-level consulting skills; advise C-suite and senior HR leaders.

Responsibilities

• Lead and develop the Workforce & Talent Planning Center of Excellence.
• Partner with HR leadership and executives to integrate people metrics into decisions.
• Design location and work strategies including repatriation to Canada.
• Consult at highest levels and execute hands-on when required.
• Quantify AI-driven workforce impacts on capacity, productivity, and costs.

Skills

Workforce planning

Organization design

HR transformation

Executive-level influence

Job description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.

Your Impact

The Senior Director Workforce, Talent Planning & Organization Design is a senior leadership role within the Human Resources organization, accountable for building and leading an enterprise Workforce & Talent Planning Center of Excellence. Partners HR Leadership, key business stakeholders and executives to integrate strategic people metrics into decisions on role prioritization, job augmentation, skills, scale, and location strategy (including job repatriation to Canada). Supports the business in redesigning roles, work, and processes for the future, building org design scenarios, and enabling leaders through workforce transitions. In setting up the CoE the job holder must be able to consult at the highest levels and take a hands‑on approach to execution.

What The Role Offers

• Establish a strategic workforce and talent planning centre within HR, integrating demand forecasting, skills planning, and scenario modeling, and define the operating model, decision forums, and governance in partnership with Finance, HRBPs, and business leaders.
• Transform headcount management into a continuous, skills‑ and work‑led discipline, deliver executive‑ready insights linking workforce decisions to cost, capability, risk, and talent outcomes, and lead enterprise‑wide location and workforce deployment strategy.
• Model trade‑offs between cost, access to skills, productivity, and employee experience when informing location decisions.
• Ensure location strategy supports long‑term technology talent needs and workforce sustainability.
• Partner with IT, Digital, and AI leaders to interpret the enterprise AI roadmap, assess automation and generative‑AI impacts on how work is performed, and collaborate with Total Rewards to redesign job architectures and descriptions for human‑AI collaboration.
• Develop enterprise frameworks for job augmentation, role simplification, and work decomposition; partner with HRBPs and business leaders to apply them during transformations and operating‑model shifts; quantify AI‑driven workforce impacts on capacity, productivity, role mix, location strategy, and cost; and collaborate with People Analytics, Finance, and IT to ensure transparent reporting and credible value realization from AI investments.
• Establish OpenText’s approach to organization design and work design, including role clarity, spans and layers, and operating model effectiveness. Develop the simple “fit for purpose” toolkits to stand up this COE.
• Implement org‑modeling and scenario‑planning tools, standardize workforce planning and org‑design practices across HRBPs through playbooks and coaching, and provide strategic thought partnership on transformation, growth, and restructuring.

What You Need To Succeed

• Extensive experience in workforce planning, talent strategy, organization design, or HR transformation within complex, global organizations.
• Ability to build enterprise HR capabilities or COEs from the ground up.
• Strong experience partnering with Technology, IT, or Digital organizations on workforce and work design transformation.
• Executive‑level influence and consulting skills; ability to advise C‑suite and senior HR leaders.

OpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [e-mail]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText’s vibrant workplace.