Sr Director-Utilities Client Partner

Capgemini; Old Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Utilities Client Partner to foster strong relationships with key clients in the Utilities sector. This role involves understanding client needs and delivering strategic IT solutions that drive business value. You will lead client engagements, identify new business opportunities, and collaborate with internal teams to ensure innovative solutions are delivered. If you have a passion for technology and a proven track record in client management, this is an exciting opportunity to make a significant impact in a fast-paced environment.

Benefits

Flexible work options

Company-provided home office equipment

Comprehensive benefits program

Paid Parental Leave

Tuition assistance

Discount programs

Gym/studio access

Qualifications

• 5+ years in client-facing roles in the Utilities sector.
• Deep understanding of IT/OT application landscape for Utilities.

Responsibilities

• Develop client value propositions and drive revenue growth.
• Serve as a trusted advisor delivering strategic guidance on technology.

Skills

Client Relationship Management

Strategic IT Solutions

Communication Skills

Negotiation Skills

Leadership

Customer-Centric Mindset

Industry Knowledge (Utilities)

Transformation Program Pre-Sales

Education

Bachelor’s degree in Business or Engineering

MBA or Advanced Degree

Job description

We are looking for a dynamic and results-driven Utilities Client Partner to join our team. In this role, you will develop and nurture strong relationships with key utilities clients, understand their business needs, and provide strategic IT solutions that deliver tangible business value. You will play a crucial role in driving customer trust, business growth, and the overall success of client engagements within the Utilities sector.

Key responsibilities:

• In-depth expertise in the Utilities sector with deep understanding of client transformation portfolios and related value drivers. Develop client value propositions in support leveraging strong understanding of Utility Operations and IT / OT Technology landscape .

• Serve as a trusted advisor to clients, delivering strategic guidance on technology solutions that align with their business goals.

• Collaborate with internal teams to ensure the seamless delivery of innovative solutions tailored to client needs.

• Identify and capitalize on new business opportunities within existing client accounts, driving revenue growth through upselling and cross-selling initiatives.

• Stay abreast of industry trends, emerging technologies, and competitive landscape to effectively position offerings and differentiate services.

• Lead client engagement activities, including presentations, workshops, and meetings with key stakeholders.

• Act as the primary liaison between clients and internal teams, ensuring clear communication and alignment throughout the project lifecycle.

• Drive client satisfaction and retention by delivering exceptional service, exceeding expectations, and building long-term relationships.

• Contribute to the creation of marketing collateral, case studies, and thought leadership content that highlights our expertise and success stories in the Utilities and Energy sectors.

Required Skills

• Bachelor’s degree in business, Engineering , or a related field; MBA or advanced degree preferred.

• Minimum of 5 years of experience in a client-facing role within the Engineering or OT industry, with a focus on the Utilities sector in Ontario.

• Strong knowledge of IT/OT application landscape for Utilities, including familiarity with industry-specific technologies and standards and associated impact to Operations (i.e. Control Room, etc)

• Proven hands-on experience in transformation program pre-sales , with a track record of successfully building and maintaining client relationships, driving revenue growth, and achieving business objectives.

• Exceptional communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.

• A strategic thinker with a customer-centric mindset , passionate about delivering innovative solutions to meet client needs.

• Strong leadership capabilities, a self-motivated team player, and the ability to thrive in a fast-paced, dynamic environment.

• Established reputation and solid relationships within the consulting industry, particularly with Utilities sector clients .

• Willingness to travel as needed to meet clients and attend industry events.

If you are a results-oriented professional with a deep understanding of the Utilities sector and a passion for driving business value through technology solutions, we would love to hear from you.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Collaborating with teams of creative, fun, and driven colleagues

• Flexible work options enabling time and location-based flexibility

• Company-provided home office equipment

• Virtual collaboration and productivity tools to enable hybrid teams

• Comprehensive benefits program (Health, Welfare, Retirement and Paid time off)

• Other perks and wellness benefits like discount programs, and gym/studio access.

• Paid Parental Leave and coaching, baby welcome gift, and family care/illness days

• Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring

• Tuition assistance and weekly hot skill development opportunities

• Experiential, high-impact learning series events

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com (http://www.capgemini.com#_blank)

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in Canada must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in Canada by Capgemini.

Job: Sales

Organization: NA APPS CAN INDUSTRIES

Title: Sr Director-Utilities Client Partner

Location: CAN-ON-Toronto

Requisition ID: 078200