Sr Dir, Smart Home & Security

Rogers Communications, Inc.; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading telecommunications company in Toronto seeks a Senior Director of Product Management for their Smart Home & Security division. The candidate will drive product strategy, manage P&L, and deliver competitive differentiation. Ideal applicants have 7-10 years of product management experience, strong analytical skills, and exceptional interpersonal capabilities. This position offers significant leadership opportunities and comprehensive benefits.

Benefits

Competitive salary & annual bonus

Health and dental benefits

Discounts on Rogers Services

Paid time off for volunteering

Employee stock options

Qualifications

• Minimum of 7-10 years experience in a product management role.
• Solid understanding of market trends and emerging technologies.
• Proven ability to manage and deliver successful products efficiently.

Responsibilities

• Articulate product vision/strategy for the smart home and security portfolio.
• Take ownership of portfolio products and manage their P&L.
• Work across the organization to own and maintain product roadmaps.

Skills

Product Management

Interpersonal skills

Time management

Analytical skills

Education

Post-secondary degree or diploma, MBA or Business degree

Job description

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Sr Dir, Smart Home & Security

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who we are looking for:

Are you consumed by internet, smart home and security technology trends? The Connected Living Product team is seeking a dynamic Director, Product Management to lead our Smart Home & Security product management, to deliver revenue growth, customer value and competitive differentiation. The successful candidate will report to the VP, Connected Living Product Management. The role is based in Calgary or Toronto.

The Director will be accountable to deliver revenue and product profitability for Rogers’ Smart Home & Security portfolio. They will deliver a vision/strategy for the portfolio and deliver on product roadmaps, product marketing and channel delivery. The Director forges strong working relationships with internal stakeholders including residential leadership, marketing, pricing, finance, analytics, IT, digital, network, legal & regulatory team. Strong candidates will be able to balance their own expertise and experience with the inputs from all these groups, always keeping top of mind: customer experience, revenue growth and execution excellence.

The Director must be comfortable making decisions, leading cross functional teams and managing the product line P&L.

What you\'ll do:

• Articulate a compelling product vision/strategy for the smart home and security portfolio
• Take ownership of portfolio products, manage their P&L and develop business cases to support new initiatives
• Connect product initiatives to business objectives and understand the impact on in year and YoY P&L
• Work across the organization to own and maintain End-to-End smart home and security product roadmap including new product introductions and lifecycle management initiatives with line of sight to technology, marketing, digital, IT operational and sales driven initiatives
• Owns Product P&L – business cases, cost down initiatives, margins, KPIs, forecasts, data driven decision making
• Develop competitive differentiation for suite of smart home and security products
• Become an expert in the competitive and industry trends. Deliver in depth and up to date analysis of industry best practices, competitive landscape and emerging technologies. Use to inform product roadmap/investments
• Perform analytics to drive product adoption, reduce deactivations and increase usage
• Identify and execute continuous enhancements to the product experience and journeys to drive product satisfaction metrics

What you bring:

• Minimum of 7-10 years’ experience in a product management role
• Post-secondary degree or diploma, MBA or Business degree an asset
• Solid understanding of market trends and emerging technologies
• Proven ability to manage and deliver successful products in an efficient and profitable manner
• Passionate and knowledgeable about commercial platforms, smart home and security products and technologies
• Proven interpersonal and relationship management skills with a strong ability to manage, influence and leverage a multitude of stakeholders
• Strong time-management and organizational skills to manage multiple deadlines and priorities in a fast-paced environment
• A self-starter who takes ownership and works effectively with little supervision
• Proven ability to prepare and deliver professional documents and presentations to all levels of an organization

What\’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, an interview with Hiring Manager, a final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Marketing & Product Management
Requisition ID: 329690

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits

Donation matching

Paid time off for volunteering

Wealth Accumulation including: Pension plan & Employee stock options

Generous employee discounts

Leadership development, Mentorship, and Coaching programs

available for full-time and part-time permanent employees, some restrictions apply