Sr. DevOps Engineer Lead

Smile Digital Health; Canada; Remote; CAD 120,000 - 160,000; Full time

Job summary

Smile Digital Health is seeking a Sr. DevOps Engineer Lead to oversee the design and management of cloud environments. The ideal candidate will ensure seamless integration of their health data platform while driving DevOps best practices and mentoring the engineering team. This remote position offers competitive benefits and a focus on innovation in healthcare.

Benefits

Remote work environment

Flexible time off policy

Competitive salary and benefits

RRSP/TFSA/401K contributions

Life and disability insurance

Employee assistance program

FHIR Study Program and Skillsoft Learning

Super HAPI Fun Club

Qualifications

• 8+ years in a DevOps Engineer project lead role, with 3+ years in a lead capacity.
• Expertise in cloud-native tools/services (AWS, Azure, GCP).
• Proficiency in Python and CI/CD tools.

Responsibilities

• Lead design and management of cloud-based environments.
• Build and deploy infrastructure as code.
• Foster a DevOps culture and promote 'Everything as Code' approach.

Skills

Cloud-native tools/services

Python

Java

CI/CD pipelines

Infrastructure as Code

Containerization and orchestration

Cloud security best practices

Monitoring and observability

Tools

Terraform

CloudFormation

Docker

Kubernetes

Azure DevOps

Jenkins

GitLab CI

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems, bringing #BetterGlobalHealth to patients every day!

Apply today and find plenty of reasons to SMILE!

Position: Sr. DevOps Engineer Lead

The Sr. DevOps Engineer Lead is responsible for leading the design, implementation, and ongoing management of cloud-based and managed service environments for Smile Digital Health. This role will focus on scalability, security, automation, and operational excellence, ensuring the seamless deployment and integration of the platform into diverse customer environments. The Lead will drive DevOps best practices, oversee complex cloud projects, and provide technical guidance to the engineering team.

Responsibilities:

1. Build, develop, and deploy scripts and infrastructure as code for Smile Digital Health and related services.
2. Implement infrastructure monitoring, logging, and alerting to improve system visibility.
3. Develop and maintain software deployment strategies, including data storage methods like clustering.
4. Optimize cost and resource utilization across multi-cloud environments (AWS, Azure).
5. Maintain build and deployment pipelines to ensure quality delivery.
6. Review and consult on assessments, building, testing, and deployment related to business continuity and disaster recovery.
7. Collaborate with cross-functional teams to meet timelines and deliverables.
8. Investigate and resolve customer integration issues during implementation.
9. Support and mentor DevOps team members and new hires.
10. Foster a DevOps culture and promote an ‘Everything as Code’ approach.
11. Document best practices and lessons learned for continuous improvement.
12. Establish technical relationships with development teams.
13. Design, implement, and maintain secure, scalable infrastructure templates and deployment pipelines.
14. Provide ongoing maintenance and support of internal tools infrastructure.
15. Maintain documentation on development pipelines.
16. Assist developers and engineers with deployments and builds.
17. Enforce DevSecOps principles and integrate security throughout the lifecycle.
18. Lead incident response efforts and develop root cause analyses.
19. Collaborate to ensure SLAs are met for uptime, performance, and security.
20. Ensure accurate reporting of work hours and proper utilization of project management tools.
21. Comply with privacy, security, and confidentiality policies.

Requirements:

1. 8+ years in a DevOps Engineer project lead or similar role, with 3+ years in a lead capacity overseeing multi-cloud environments.
2. Ability to lead multiple projects and priorities.
3. Expertise in cloud-native tools/services (AWS, Azure, GCP, OCI), especially SaaS and Managed Services.
4. Proficiency in Python and good knowledge of Java applications.
5. Hands-on experience with CI/CD pipelines and DevOps tools (Azure DevOps, Jenkins, GitLab CI). Experience with GitOps tools like ArgoCD and Flux is a plus.
6. Proficiency in Infrastructure as Code (Terraform, CloudFormation, ARM Templates).
7. Experience with containerization and orchestration tools (Docker, Kubernetes, Helm).
8. Understanding of cloud security best practices, identity management, and compliance frameworks.
9. Experience with QA testing in deployment stages.
10. Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK/EFK, OpenTelemetry).
11. Nice to have: Kafka, FHIR standards experience.
12. Ability to prioritize and manage multiple projects.
13. Customer-first mindset and responsiveness.
14. Knowledge of cloud service providers and managing customer environments (preferred).
15. Experience with Linux production systems and cloud environments (asset).
16. Understanding of Kubernetes or similar orchestration tools (nice to have).

Benefits:

• Remote work environment
• Flexible time off policy
• Competitive salary and benefits
• RRSP/TFSA/401K contributions
• Life and disability insurance
• Employee assistance program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

Smile values diversity, inclusion, and belonging. We welcome candidates of all backgrounds and encourage accommodations during the hiring process.