Sr. Developer Content Strategist- Information Architect

Okta, Inc.; Toronto; Hybrid; USD 86,000 - 130,000; Full time

Job summary

Okta is hiring for a Developer Content Strategist to build impactful content plans and develop information architecture. The ideal candidate will possess strong communication skills, significant experience in content development, and familiarity with analytics tools to enhance developer documentation needs.

Benefits

Health insurance

Dental insurance

Vision insurance

Paid leave including PTO

Healthcare spending

Qualifications

• Five years' experience in developer-facing content development.
• Current experience in information architecture building models and taxonomies.
• Proficiency in JavaScript and analytics tools.

Responsibilities

• Build developer-facing content plans that support company priorities.
• Conduct research and compile analytics to understand documentation needs.
• Lead development of data models, taxonomies, and workflows.

Skills

Communication

Writing

Collaboration

Tools

Google Analytics

Adobe Analytics

JavaScript

Job description

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About The Team

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

About The Team

The Developer Content Strategy (DCS) team creates the Information Architecture (structure, organization, terms) to make developing solutions for Okta easy. We do this with user research, content metrics, and KPIs for developer content across all of Okta. We use that data to create content strategy plans for teams and initiatives.

About The Position

As a member of the DCS team, you:

• Build developer-facing content plans that support our company priorities.
• Work with content leads to ensure our content is consistent across all channels
• Conduct research and compile analytics to understand our developer's documentation needs
• Lead the development of data models, taxonomies, workflows, and governance frameworks to support a unified information architecture across Okta.

Once you complete your onboarding, you'll be

• Shadowing our lead role in at least one strategy project
• Contributing to our long-term information architecture for our next-generation developer site.
• Building and maintaining cross-functional relationships with key partner teams.
• Using analytics and conducting research to ensure that our content is organized, accessible and engaging.

After six months, you'll be leading your own strategy project and be a core member of the team.

Required Knowledge, Skills and Abilities

Success in this role requires excellent communication skills, clear and actionable writing, working independently, and collaboration with many teams. You're a strong contributor and collaborator who takes the initiative and is willing to do new tasks as required..

• Exceptional written and verbal communication skills (in English).
• Five years' experience in a strategic, non-marketing, developer-facing content development role.
• Current experience in an information architecture role, building information models and taxonomies.
• Familiarity with both Google Analytics and Adobe Analytics
• Proficiency in JavaScript web development
• An understanding of leveraging AI tools to optimize content creation and distribution processes.

Nice to Have

• Proficiency in mobile app development with Swift or Kotlin.
• Previous experience with Identity Access Management solutions and products
• Demonstrable expertise in digital content strategy and audience engagement techniques.
• Familiarity with SEO best practices and tools.
• A strong understanding of a Content Management System (CMS) from an information architecture perspective

More about Okta

This role is based in Toronto, Canada and follows a hybrid work model, requiring in-office presence two to three days a week. This role also involves in-person onboarding and travel to our Toronto office during the first week of employment.

#LI-Hybrid

#LI-TM

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:https://rewards.okta.com/can .

The annual base salary range for this position for candidates located in Canada is between: $86,000 — $130,000 USD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ .

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ .

U.S. Equal Opportunity Employment Information
Read more

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Follow Okta

First Name

Last Name

Email

Phone

Resume

Upload PDF

Paste

Upload Resume/CV (PDF must be less than 8 MB )

Upload PDF

Paste

Upload Cover Letter (PDF must be less than 8 MB )

LinkedIn Profile

Website

Are you legally authorized to work in the country you reside?

Will you now or in the future require Visa Sponsorship?

To the best of your knowledge, do you have any family members / relatives or personal relationships at Okta or at any suppliers, partners, or vendors that have a business relationship with Okta?(For purposes of this question, a “family member / relative or personal relationship” is defined as close personal friends (including sexual and/or romantic relationships), close relatives (spouse, partner, children, cousins, aunts, uncles, nieces, nephews, grandparents or grandchildren), someone who lives in your household, or anyone else with whom you have a close enough personal relationship or connection that it could improperly bias your conduct or decision making or be perceived to be capable of impacting your conduct or decision making.

If yes, please identify name of person / vendor and describe relationship / association:

Do you have any outside business activity(ies) (advisory, consulting, or board roles, or side businesses) that you would continue engaging in or plan to engage in if you joined Okta in this role?

If yes, please describe:

Have you worked for Okta in the past?

I acknowledge and agree to the processing of my personal data in accordance with Okta's Privacy Policy.

I would like to be considered for future positions at Okta.

Yes

Are you within 80 km of our downtown Toronto office? If not, would you be willing to relocate?