Sr. Customs Analyst

Biopharma Careers; Markham; On-site; CAD 102,000 - 165,000; Full time

Job summary

Johnson & Johnson in Markham, Ontario, Canada, is seeking a Sr. Customs Analyst to support customs compliance for import/export across JJMT and Innovative Medicine.

You will partner with Trade Operations, Supply Chain Deliver, and cross-functional teams to ensure adherence to policies and government regulations. Responsibilities include developing metrics, leading trade compliance projects, and driving cost improvements while coordinating with brokers, legal, and internal stakeholders.

Qualifications

• High School diploma or equivalent required; college/university degree preferred.
• 5 years of experience in Transportation and/or Trade Compliance Operations.
• Six Sigma / Process Excellence / Lean methods and tools required; certification preferred.
• Strong communication and negotiation skills.
• Advanced technological aptitude with MS Office, data mining, and ERP systems.

Responsibilities

• Develop and maintain metrics for customs release, import, export, and audit.
• Act as Subject Matter Expert on Trade Compliance matters and lead projects.
• Drive cost or process improvement initiatives to meet business goals.
• Support customs compliance program and conduct reviews across sectors.

Skills

MS Office

Data analysis

Communication

Negotiation

Customer focus

Cross-functional

Education

High School diploma

College/University degree preferred

Tools

ERP systems (SAP)

Six Sigma/Lean

Data mining

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Transportation Services

Job Category:

Professional

All Job Posting Locations:

Markham, Ontario, Canada

Job Description:

We are searching for the best talent for a Sr. Customs Analyst, located in Markham, Ontario, Canada.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

Purpose:

Johnson & Johnson is hiring a Sr trade compliance analyst in Markham, Ontario, Canada. As a member of the North American Trade Operations team, Canada based, the Sr analyst will provide support in managing the customs compliance processes for import and export for the JJMT and Innovative Medicine businesses in alignment with corporate policies and government regulations. Critical interfaces are Trade Operations, Supply Chain Deliver and J&J business Management Teams, GTTO regional and global Teams, Distribution teams, J&J partner companies, logistics and customs brokers suppliers, Canada Border Services Agency and Other Government Agencies, Global and Regional Trade Controls teams, source company international specialists, and professional organizations.

You will be responsible for:

• Metrics and Performance
  1. Develop and maintain metrics to measure key performance indicators around customs release, import, export and audit
  2. Participate in ongoing supplier performance review sessions
  3. Manage or maintain relationships with 3PL partners such as customs brokers and distribution to drive business results
• PMO Support
  1. Act as the Subject Matter Expert on Trade Compliance matters
  2. Lead Trade Compliance Projects
  3. Solution border issues with Broker and Business as it pertains to inbound and outbound freight
  4. Provide Trade compliance guidance to Supply Chain Deliver, partner companies and team members regarding customs legislation as required
  5. Support initiatives and processes relating to compliance requirements outside of CBSA including SOX, Regulatory, GMP
  6. Engage with legal counsel as required
• Cost Improvement
  1. Actively drive Cost or Process Improvement Initiatives to meet Supply Chain Deliver or GTTO business goals
• Compliance
  1. Support the customs compliance program across all sectors in alignment with corporate policies to ensure customs activity complies with CBSA regulations
  2. Conduct/Support audit reviews as subject matter expert across all sectors. Provide recommendations for solutions
  3. Pursue Free Trade Agreement opportunities, national customs rulings for duty favorability in line with Compliance Standards
  4. Create Standard Operating Procedures, Work Instructions and job aids as required to support Global Trade Standards and local process
  5. Liaise with other J&J organizations regarding emerging customs technologies
  6. Support for New Product Introduction – HS classification and Data base management
• Transportation Management
  1. Support transportation activities that involve Border activities

Qualifications / Requirements :

High School diploma or equivalent is required; college diploma or university degree is preferred.

5 years of experience in Transportation and/or Trade Compliance Operations.

Experience with Six Sigma / Process Excellence / Lean methodology and tools is required; certification preferred.

Strong communication and negotiation skills.

Advanced technological aptitude (especially with Microsoft Office Suite, data mining, ERP systems).

Customer focused – able to work directly with customers and partner companies to identify requirements and meet needs.

Consultative approach in providing logistics expertise and recommendations.

Balances short- and long-term challenges with the ability to focus on key initiatives.

Has confidence in themselves and in others.

Team-focused with the ability to work independently.

Self-motivated, challenges the status quo, and has high-performance expectations.

Innovative and flexible.

Strong collaborative skills and ability to partner at all levels, and across companies.

High business acumen and ability to handle confidential information and matters, appropriately.

Ability to manage cross-functional projects to deliver cost, and service improvements.

Customs related training.

Highly proficient in MS office applications, including advanced Excel, Word and PowerPoint skills.

Working knowledge of SOX, GMP and Healthcare Compliance requirements.

Prior experience with ERP systems (SAP preferred).

Preferred:

Certifications in CCS, Plog, CITT is preferred.

Other:

Up to 10 % travel may be required

This role is eligible for immigration sponsorship, if required. Relocation support is not available for this position.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . Internal employees contact AskGS to be directed to your accommodation resource.

Preferred Skills:

Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security

Salary:

The anticipated base pay range for this position is : $74,000.00 - $119,600.00

Additional Description for Pay Transparency:

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
  • Caregiver Leave – 80 hours in a 52-week rolling period10 days
  • Volunteer Leave – 32 hours per calendar year
  • Military Spouse Time-Off – 80 hours per calendar year
• For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits