Sr Courier-3

FedEx Group; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Courier to join their team in Calgary. This dynamic role involves operating company vehicles to ensure efficient delivery and pickup of packages while providing mentorship to hourly employees. The ideal candidate will have a high school diploma and at least one year of courier experience. Strong communication and problem-solving skills are essential, along with the ability to lift and maneuver packages. Join a forward-thinking company that values teamwork and customer service, and make a meaningful impact in the logistics sector.

Qualifications

• Minimum of one year of previous courier experience required.
• High school diploma or equivalent is mandatory.

Responsibilities

• Operate company vehicles for efficient delivery and pickup of packages.
• Provide coverage for open routes in the absence of assigned couriers.

Skills

Courier Experience

Communication Skills

Problem-Solving Skills

Analytical Skills

Customer Relations

Education

High School Diploma

Tools

DG Certification

Valid Driver’s License

Job description

This is an interview position.

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent.

Related Experience Requirements

Minimum of one (1) year of previous courier experience.

Amount of time required to learn or adjust to the job: six (6) months.

Special Notes: Incumbents do not have regularly assigned routes; they provide coverage for open routes in the absence of the normally assigned courier.

The requirement of DG specialist depends on station size and location. Senior Management (MD level) may override these requirements.

Technical Skill Requirements

• Valid driver’s license with a good driving record.
• Ability to complete all basic and recurrency training, including maintaining DG certification through yearly recurrency training.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, services, and general operations.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment.
• Knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In Quebec, bilingual in French and English.

Interpersonal Skill Requirements

• Excellent human relations, customer relations, and communication skills.
• Strong analytical, problem-solving, prioritization, and organizational skills.

Additional Notes

See the original for detailed notes, preferred qualifications, and employment equity statement.