Sr Courier-2

FedEx Group; Baie-Comeau; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a dynamic courier to join their team. This role involves operating company vehicles and providing efficient delivery and pickup services while mentoring hourly employees. Candidates should possess strong communication, conflict resolution, and leadership skills. The ideal individual will thrive in a fast-paced environment, ensuring customer satisfaction while maintaining safety and compliance with regulations. If you are ready to take on the challenge and make a significant impact, this opportunity is perfect for you.

Qualifications

• Minimum of one year of previous courier experience required.
• High school diploma or equivalent is mandatory.

Responsibilities

• Operate company vehicles for delivery and pickup of packages.
• Provide coverage for open routes in the absence of assigned couriers.

Skills

Courier Experience

Strong Communication

Conflict Resolution

Leadership Ability

Analytical Skills

Problem-Solving

Bilingual (French and English)

Education

High School Diploma

Tools

DG Certification

Valid Driver's License

Job description

This is an interview position.

To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes. To work as a courier but not on an assigned regular route.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements: High school diploma/equivalent.

Related Experience Requirements: Minimum of one (1) year of previous courier experience.

Amount of time required to learn or adjust to the job: Six (6) months.

Special Notes: Incumbents do not have regularly assigned routes; they provide coverage for open routes in the absence of the normally assigned courier. The requirement of DG specialist depends on station size and location, with senior management having the right to override these requirements.

Technical Skill Requirements

• Solid knowledge of FedEx operations, products, features of service.
• Must possess a valid driver’s license and maintain a good driving record.
• Ability to complete and maintain DG certification and FedEx DG Specialist certification.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment.
• Knowledge of Canadian Customs regulations and FedEx operations is an asset.
• In Quebec, bilingual in French and English is required.

Interpersonal Skill Requirements

• Excellent human relations, customer relations, and communication skills.
• Strong analytical, problem-solving, prioritization, and organizational skills.

Additional Information

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Date de publication : 4 avril 2025

Disclaimer

This job description is general and not exhaustive. Employees are expected to perform all duties assigned, complete mandatory training, operate in a PC Windows environment, and work varying shifts as needed. Bilingualism in French and English is required for Quebec residents. Valid driver’s license and a clean driving record are mandatory for driving roles, with specific criteria for violations and accidents.

Employment Equity Statement

FedEx values diversity and inclusion, encouraging applications from all qualified candidates, including women, persons with disabilities, Indigenous persons, and members of 2SLGBTQ+ communities. Accommodations are available during the recruitment process.