Sr Courier

FedEx Group; Northwestern Ontario; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading logistics company in Northwestern Ontario is seeking a courier to operate vehicles for flexible delivery and pickups. The role includes mentoring hourly employees and promoting sales opportunities. Applicants should have a high school diploma and one year of courier experience. A valid driver's license and the ability to meet physical demands are required. French-English bilingualism is necessary in Quebec.

Qualifications

• One year of previous courier experience.
• Ability to learn or adjust to the job within six months.
• Must maintain DG certification.

Responsibilities

• Operate vehicles for delivery and pickup with flexible routing.
• Serve as a role model and mentor for hourly employees.
• Promote sales and identify opportunities for revenue.

Skills

Excellent human relations

Customer relations

Communication skills

Analytical skills

Problem solving

Prioritization

Organization skills

Education

High school diploma/equivalent

Tools

Valid driver’s license

DG certification

Job description

Overview

This is an interview position. The courier operates company vehicles to provide efficient delivery and pickup of packages in a floating capacity for a minimum of 15 routes. The role involves working as a courier without an assigned regular route and serving as a mentor by modeling professional behavior, including strong communication, conflict resolution and leadership through Best Practices methods. The position also promotes continued sales and generates potential incremental revenue where possible.

Responsibilities

• Operate company vehicles for delivery and pickup with a flexible routing scope (minimum of 15 routes) and cover open routes as needed.
• Serve as a role model and mentor for hourly employees, demonstrating effective communication, conflict resolution and leadership.
• Promote continued sales and identify opportunities for incremental revenue where feasible.

Required Knowledge, Skills and Abilities

Educational Requirements

• High school diploma/equivalent

Related Experience Requirements

• One (1) year of previous courier experience
• Six (6) months to learn or adjust to the job

Special Notes

• Incumbents do not have regularly assigned routes; coverage is provided for open routes in the absence of the normally assigned courier.
• The requirement of DG specialist is dependent upon station size and location. Senior Management (MD level) reserves the right to override these requirements.

Technical Skill Requirements

• Valid driver’s license with a good driving record.
• Ability to complete all basic and recurrency training, including maintaining DG certification, with yearly recurrency training prior to expiration.
• Ability to gain and maintain FedEx DG Specialist certification.
• Good understanding of FedEx products, service features, and general operations.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations is an asset.
• In the Province of Quebec, bilingual (French and English) required.

Interpersonal Skill Requirements

• Excellent human relations, customer relations and communication skills.
• Strong analytical, problem solving, prioritization and organization skills.

Preferred Qualifications

• Pay Transparency information and pay details as posted; refer to job posting dates.

Disclaimer

This job description is general in nature and not designed to be a comprehensive inventory of all duties, responsibilities and qualifications. The incumbent may perform other duties as assigned, must meet minimum testing and training thresholds, and may work varying shifts based on business needs. If residing in Quebec, bilingual (French and English) ability is required. Candidates driving as a core competency must have a valid driver’s license and a driving record with two or fewer violations/accidents in the past 24 months. Selection will consider driving history, interview performance, and driver competency assessments.

Employment Equity Statement

At FedEx, we value Taking Care of Each Other and strive for an inclusive workplace. Applications are welcome from women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities. Please request accommodations during recruitment and selection if needed.