Sr. Coordinator

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian bank is seeking a Senior Coordinator for Compensation Admin in Toronto. This role involves administrative support for commission payments with responsibilities in managing payroll processes and collaborating with business partners. The position offers a hybrid work environment and competitive compensation, focusing on individuals who are accountable and driven by collective success.

Benefits

Competitive salary

Benefits program

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• Experience in office administration and payroll processes.
• Strong analytical thinking and investigative skills.
• Ability to manage confidential information with discretion.

Responsibilities

• Process and fulfill compensation related payments accurately.
• Liaise with partners to gather necessary details for investigations.
• Organize and prioritize tasks effectively to meet deadlines.

Skills

Accountability

Organizational Efficiency

Communication

Teamwork

Personal Initiative

Tools

MS Word

Excel

PowerPoint

Outlook

Workday

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Senior Coordinator, Compensation Admin, you will actively assist the department's management team by assuming responsibility for the administrative support of commission related payments in an efficient and timely manner. You are accountable for providing professional, accurate and prompt support to mortgage specialists, business partners and external lenders. Performing a range of specialized functions using independent judgment, analytical thinking, in depth knowledge, and investigative skills to ensure that all parties are compensated correctly. Ensuring productivity standards are achieved or exceeded and Service Level Agreements are met or exceeded.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Administration & Processing- Receive, process and fulfill all applicable compensation related payments accurately and efficiently, while ensuring adherence to practices, procedures and policies to meet Service Level Agreements. Review, identify and resolve or provide recommended solutions for approval to address all incorrect, invalid or incomplete payroll matters. Contact internal/external customers to discuss/clarify problems and obtain additional information and/or confirm resolution of the problem

• Cross Functional Collaboration- Liaise with business partners to elicit cooperation in attaining necessary details pertinent to the investigation within tight time frames and provide support as required to educate about correct procedures. Provide complete and accurate commission payment details and work with line supervisors/managers to ensure that all applicable disbursements are made on time and in accordance with the payroll cycle (e.g. Commission adjustments, investigative reports, and payroll entries). Represent department or specialized area in meetings with internal and external business units and present efficiency improvements, changes in procedure, planning issues.

• Organization – Demonstrate ability to prioritize tasks, calendar, emails and phone calls in an efficient and effective manner. Time management is critical to role. You can prioritize and organize workload to ensure deadlines are met.

• Confidentiality – Demonstrate professionalism, discretion and sound judgment in sensitive situations involving confidential information.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You can demonstrate experience in MS Word, Excel, PowerPoint, Outlook. It’s an asset if you have experience with other related systems, including Workday.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 34th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Business Processes, Communication, Interpersonal Communication, Office Administration, Organizational Efficiency, Personal Initiative, Teamwork