Sr. Consultant, Infrastructure Management

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

CIBC is seeking a Sr. Consultant in Infrastructure Management to join their Infrastructure Engineering team. This role involves ensuring compliance with standards, leading governance tasks, and enhancing clients' banking experiences through effective infrastructure management. The ideal candidate will have extensive experience and a strong technical background.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• 5+ years of experience in enterprise-level Infrastructure Management.
• Understanding of patching and ITAM principles.
• Good understanding of middleware products like JBoss, MQ, Power BI, etc.

Responsibilities

• Provide leadership for governance and oversight of BI and Middleware engineering.
• Manage vendor relationships to maximize product delivery.
• Engage with stakeholders for governance updates and support.

Skills

Analytical Thinking

Client Service

Infrastructure Management (IM)

Mitigated Risks

Technical Leadership

Vendor Management

Education

Degree in Computer Science, Engineering, or related field

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You’ll be joining the Infrastructure Engineering team within CIBC’s Infrastructure group. As a Sr. Consultant, Infrastructure Management, you’ll be responsible for ensuring that Engineering Middleware and BI products and services comply with technology standards and various regulatory requirements to continuously add value to the organization. You will be an expert in IT Infrastructure and have the ability to uncover valuable insights using both deep technical and business knowledge. You will foster ideation and impact our digital and agile transformation by enhancing our clients’ banking experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Governance and Oversight - Provide leadership and effective management of governance tasks to support the Business Intelligence and Middleware engineering team to ensure accountability, and delivery of team objectives. Develop, implement, and maintain governance processes for SHR and patching initiatives, to ensure compliance with regulatory, organizational, and industry standards. Monitor and assess governance processes to identify gaps and implement corrective actions to mitigate risks.

• ITAM and reporting – Demonstrate strong ITAM and reporting knowledge, prepare team reports for ITAM, SHR and patching initiatives.

• Vendor management – Work with, manage, and maintain relationships with partners and external vendors to maximize delivery and value of Engineering products and services (i.e., DXC).

• Stakeholder Engagement - Collaborate with stakeholders using a consultative approach to provide relevant governance updates, raise issues, and secure support as needed. Establish and maintain strong working relationships with teams across Technology Operations, Technology organizations, and other key stakeholders. Serve as the central point of contact for governance-related inquiries and escalations for the BI and MW engineering team. Work with peer groups such as Automation, ITAM or ServiceNow to build strong partnerships by enabling effective collaboration.

Who You Are

• You can demonstrate 5+ years' experience in enterprise-level Infrastructure Management or Infrastructure Engineering.

• You have an understanding in patching and ITAM principles. It is an asset if you have good general understanding of middleware products such as JBoss & MQ, ServiceNow, advanced Excel reporting, Power BI reporting, Alteryx, Tableau or similar BI tools.

• You have a degree/diploma in Computer Science, Engineering, and/or a related field of study.

• You embrace and champion change. You’ll continuously evolve your thinking and the way you work to deliver your best.

• You have the ability to manage multiple priorities and manage multiple concurrent objectives, projects, groups or activities. Effective judgment in prioritization and time allocation.

• You have decision making and critical thinking skills. You have knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Client Service, Infrastructure Management (IM), Mitigated Risks, Technical Leadership, Test Environments, Vendor Management