Sr. Consultant, Business Systems Analysis

CIBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

Vacation offering

Share purchase plan

Wellbeing support

Purpose Day

Job summary

CIBC is seeking a Senior Consultant, Business Systems Analysis to lead complex technology initiatives and design strategic solutions across multiple back-end systems. You will support end-to-end delivery, including technical design, integration, deployment, and information security applications, while collaborating with cross-functional teams.

You will mentor and guide a diverse team, manage the product backlog, and translate business needs into practical technology solutions.

Qualifications

• 5–8+ years in a BSA/BSC role leading projects.
• Experience eliciting, analyzing and documenting requirements across the SDLC.
• Proficient in data analysis, gap analysis and problem-solving.

Responsibilities

• Lead complex tech initiatives and design strategic solutions.
• Support end-to-end project delivery across back-end systems.
• Guide stakeholders and adapt to evolving client needs.

Skills

Agile Methodology

Analytical Thinking

Application Development

Business Needs

Information Security

Project Delivery

Project Implementations

Project Management

Requirements Gathering

Data Analysis

Tools

Confluence

Jira

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

You’ll join CIBC’s Financial Crimes Technology team as a Senior Consultant, Business Systems Analysis, where you’ll lead complex technology initiatives and design strategic solutions across multiple back-end systems aligned with CIBC’s enterprise architecture roadmap. In this role, you’ll support end-to-end project delivery, including technical design, integration, deployment, and the implementation of Information Security application systems. Working closely with application development, engineering, architecture, and other technical teams, you’ll provide strategic advice and technical leadership to shape innovative, flexible solutions that support business objectives and deliver a best-in-class client experience. You’ll interpret complex information, participate in business review sessions, influence technology decisions, and recommend new solutions to address evolving client and process needs. You’ll also serve as a trusted advisor to project managers, coordinators, and directors, applying strong business and technical insight to resolve complex, ambiguous challenges with broad organizational impact. The role independently resolves a variety of ambiguous challenges with organization-wide impacts, devising new methods using strong analytic and inductive thinking.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Understanding and Documenting Requirements - Work closely with business and technology partners to gather complex technical user stories/solution requirements (functional & non-functional) and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

• Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.

• Leading and Mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You can demonstrate experience with: 5-8+ years in a BSA / BSC role leading projects and designing solutions within complex technical environments. You have a strong ability to elicit, analyze, and document business, technical, and solution requirements across the software development lifecycle using both Waterfall and Agile delivery approaches. You are comfortable working with data and back-end systems, and bring a solid technical foundation combined with the business acumen needed to understand underlying business needs and translate them into practical solutions. You also demonstrate strong stakeholder management and communication skills, with proven ability to build relationships, influence discussions, and support successful delivery. In addition, you bring strong capabilities in data analysis, gap analysis, problem-solving, and organization, enabling you to manage complexity and drive effective outcomes. Agile: You must have 2+ years of experience managing the product backlog, working with Confluence and Jira, and supporting delivery within an Agile environment.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.

• You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Your influence makes an impact. You know that relationships and networks are essential to success.You inspire outcomes by making yourself heard.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Agile Methodology, Analytical Thinking, Application Development, Business Needs, Information Security, Project Delivery, Project Implementations, Project Management, Requirement Documents, Requirements Gathering