Sr Claims Adjuster- Bodily Injury/Casualty- WEST

Definity Financial; Vancouver; On-site; CAD 58,000 - 107,000; Full time

Job summary

A leading company in the financial sector seeks a Claims Adjuster in Vancouver, responsible for investigating and settling various types of liability claims. The ideal candidate will manage complex claims, mentor junior staff, and thrive in a collaborative, high-performance environment. A university degree and experience in claims handling are essential, along with strong interpersonal and communication skills.

Qualifications

• Experience in handling Commercial General Liability Claims.
• Dependable and focused on building engagement and culture.
• Bilingualism in English and French is an asset.

Responsibilities

• Manage a portfolio of large Property Liability and Bodily Injury Claims.
• Engage all stakeholders in claim management and settlement processes.
• Mentor junior team members and support continuous learning.

Skills

Communication skills

Interpersonal skills

Mentoring

Team player

Adaptability

Education

University degree or college diploma or CIP designation

Tools

MS Office

Job description

Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and settlement of Senior Property Liability Claims, as well as Bodily Injury and CommercialLiabilityclaims. You are motivated by a challenge and strive to continually develop yourself and others. You actively support change and seek to improve. You have effectively managed a portfolio of Property Liability claims of increasing complexity. You continually support the Team environment and raise your hand to assist others including mentoring junior team members. You have a desire to be part of a diverse, highly engaged and high-performance team.

What can you expect in this role?

• Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of large Property Liability Claims, Bodily Injury Claims, and Commercial General Liability Claims.
• Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
• Confirming policy coverages, investigating claims to determine liability and quantum. Maintaining detailed file records.
• Attending/participating in mediations, pre-trials and settlement initiatives.
• Settle claims directly with claimants and with Plaintiff’s Counsel.
• Direct and Instruct Defence Counsel.
• Mentoring of junior team members
• Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
• Perform well in a busy operation and remain calm under pressure
• Strive to continually push the boundaries of your adjusting experience and personal learnings
• Team player adaptable to changing environment
• Strong written and verbal communication skills
• Ability to work independently

What do you bring to the role?

• University degree, a college diploma or the CIP designation
• Notable Commercial General Liability Claims handling experience, both Bodily Injury and Property damage.
• Professional, friendly and courteous in all interactions, whether with customers or co-workers
• Perform well in a busy operation and remain calm under pressure
• Team player adaptable to a changing environment
• A passion for coaching and mentoring junior staff
• You’re dependable with strong interpersonal skills
• You have strong communication skills
• You’re focused on building engagement and culture
• Proficient in MS Office and strong computer skills
• Bilingualism in both English and French is an asset
• Licensed in multiple provinces is an asset

Salary range is $58,100 - $106,900