Sr. Cell Therapy Account Manager (CTAM) – Quebec East

Gilead; Quebec; On-site; CAD 90,000 - 120,000; Full time

Job summary

Gilead is seeking a Sr. Cell Therapy Account Manager based in Quebec City to drive product differentiation and partner with community oncology centers. This permanent position involves leading customer-facing efforts and fostering strong relationships to successfully deliver advanced cancer therapies. Ideal candidates will have extensive experience in hematology and a proven track record in customer support.

Qualifications

• 5+ years of hematology/oncology experience.
• Demonstrated initiative and urgency.
• Exceptional organizational and time management skills.

Responsibilities

• Accountable for achieving product, market, and expense targets.
• Develop and maintain clinical expertise in oncology and cell therapy.
• Lead development and execution of account plans.

Skills

Customer support

Strategic planning

Collaboration

Problem solving

Strong business acumen

Job description

At Gilead Sciences Canada Inc. we take pride in being recognized as one of Greater Toronto’s Top Employer 2024. Click here to find out why Gilead Sciences Canada is a top employer!

Chez Gilead Sciences Canada Inc., nous sommes fiers d’être reconnus comme l’un des meilleurs employeurs du Grand Toronto pour 2024. Cliquez ici pour en savoir plus sur les raisons de notre succès.

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Sr. Cell Therapy Account Manager (CTAM) – Quebec East

At Gilead, Creating Possible drives everything we do. It’s evident in our mission and core values. This is how we built a culture of excellence that is fueled by a passion for improving the lives of people around the world and advancing the care of patients suffering from life-threatening diseases.

Kite, a Gilead Company, is a biopharmaceutical company that is engaged in the development of innovative cancer immunotherapies. We are helping change the paradigm of cancer treatment and we are revolutionizing individually tailored therapies. That means a fast moving and constantly changing environment, where we make discoveries every day – discoveries that include our own capabilities and our individual potential. Teamwork is at the heart of how we work, and this role is a vital leader within our team.

The Role

We are seeking a qualified, highly motivated, individual with relevant experience for the permanent position of Sr. Cell Therapy Account Manager (CTAM) based in Quebec City.

Reporting to theDirector, Sales/Cell Therapy Account Management, th e CTAM will be responsible for driving differentiation of Kite products and partnering with internal and external stakeholders to build the footprint of CAR T delivery centres within the territory. You will also ensure effective execution of referral strategy to support community oncology/hematology centers to refer appropriate patients for CAR T.

As a core member of the National CTAM and Cross-Functional Territory team, this role is responsible for achieving commercial objectives through excellence in account plan execution, and industry-leading customer relationship management and support.

Travel is required for this role, including air and overnight travel.

How you will help to ‘Create Possible’

• Accountable for territory customer facing commercial efforts and responsible for achieving all product, market and expense targets
• Develop and maintain clinical expertise in principles of Hematology and Immunology, Non-Hodgkin’s Lymphoma Disease and Treatment, Stem Cell Transplantation, and build a strong understanding of Cell Therapy and patient pathways
• Develop and initiate strategies that create new business and support the onboarding, qualification, and efficiencies of treatment centers to ensure successful and safe delivery of CAR T-cell therapy
• In collaboration with the Cross-Functional territory team, coordinate market data and field insights to inform account plans and tactical execution
• Lead the development and execution of cross functional account plans with clear goals, tactics, accountabilities, and measurement.
• Refine effective referral strategies that will enable community oncology/hematology centers to refer appropriate patients to CAR T treatment centers
• Establish superior working relationships with key opinion leaders and key accounts to ensure exceptional service delivery and responsiveness
• Organize HCP learning activities or scientific exchange when learning needs are appropriately identified
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with Therapeutic Leads
• Represent Kite at national and international conferences and exhibitions
• Facilitate and provide timely feedback to appropriate management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
• Establish and maintain productive and collaborative working relationships with cross-functional peers and teams across the organization
• Operate in compliance with all Canadian laws, regulations and policies that govern the conduct of cell therapy activities

Knowledge, Experience and Skills

• 5+ years of hematology/oncology experience, or other relevant specialty experience.
• Proven track record of high performance, embodying a “can-do” attitude
• Demonstrated ability and desire to provide unprecedented customer support across stakeholder

groups

• Demonstrated initiative and a willingness to work hands-on and with a sense of urgency, in a fast-paced, environment

• Possess strategic understanding of the hematology/oncology market.
• Commitment to be a contributing member of a high performing team where individual and team successes align
• Experience executing with products/therapies that require complex customer delivery, including

logistics management

• Ability to successfully work and collaborate with field-based and internal cross-functional partners
• Strong business acumen and ability to evaluate and apply data to inform decision-making
• Experience managing and executing in large accounts, including strategic planning, problem solving and conflict resolution
• Launch experience within hospital or speciality segment
• Working knowledge of regulatory and compliance requirements
• Exceptional organizational and time management skills
• Exceptional interpersonal and influencing skills
• Outstanding written, verbal and presentation skills with internal and external stakeholders

Gilead Core Values:

• Integrity (doing what's right)
• Teamwork (working together)
• Excellence (being your best)
• Accountability (taking personal responsibility)
• Inclusion (encouraging diversity)

We are committed to creating a healthier world for everyone – no matter the challenges ahead of us. Through bold and transformative science, we’re driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It’s what’s next.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.