Sr. Cell Therapy Account Manager

Gilead Sciences; Quebec; On-site; CAD 90,000 - 120,000; Full time

Job summary

A biopharmaceutical company is looking for a qualified Senior Cell Therapy Account Manager based in Quebec City. The role involves driving Kite products and managing relationships with treatment centers. Candidates must have over 5 years of experience in hematology or oncology, strong customer support skills, and a strategic mindset. The position requires travel and offers a chance to contribute to innovative cancer treatments.

Qualifications

• 5+ years of hematology / oncology experience or relevant specialty.
• Proven track record of high performance.
• Ability to provide exceptional customer support across different stakeholders.

Responsibilities

• Drive differentiation of Kite products.
• Develop strategies for treatment center onboarding.
• Maintain relationships with key opinion leaders.

Skills

Hematology / oncology experience

High performance

Customer support

Strategic understanding

Time management

Interpersonal skills

Job description

Overview

At Gilead Sciences Canada Inc. we take pride in being recognized as one of Greater Toronto's Top Employers 2024. We are creating a healthier world for all people, tackling diseases such as HIV, viral hepatitis, COVID-19 and cancer. Our mission requires collaboration and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. We are looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone of the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Sr. Cell Therapy Account Manager (CTAM) – Quebec East

At Gilead, Creating Possible drives everything we do. This is how we built a culture of excellence that is fueled by a passion for improving the lives of people around the world and advancing care for patients suffering from life-threatening diseases.

Kite, a Gilead Company, is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies. We are helping change the paradigm of cancer treatment and we are revolutionizing individually tailored therapies. Teamwork is at the heart of how we work, and this role is a vital leader within our team.

The Role

We are seeking a qualified, highly motivated individual with relevant experience for the permanent position of

Sr. Cell Therapy Account Manager (CTAM)

based in Quebec City. Reporting to the Director, Sales / Cell Therapy Account Management, the CTAM will be responsible for driving differentiation of Kite products and partnering with internal and external stakeholders to build the footprint of CAR T delivery centres within the territory. You will also ensure effective execution of referral strategy to support community oncology / hematology centers to refer appropriate patients for CAR T.

As a core member of the National CTAM and Cross-Functional Territory team, this role is responsible for achieving commercial objectives through excellence in account plan execution, and industry-leading customer relationship management and support. Travel is required for this role, including air and overnight travel.

How You Will Help To "Create Possible"

• Accountable for territory customer facing commercial efforts and responsible for achieving all product, market and expense targets
• Develop and maintain clinical expertise in principles of Hematology and Immunology, Non-Hodgkin's Lymphoma Disease and Treatment, Stem Cell Transplantation, and build a strong understanding of Cell Therapy and patient pathways
• Develop and initiate strategies that create new business and support the onboarding, qualification, and efficiencies of treatment centers to ensure successful and safe delivery of CAR T-cell therapy
• In collaboration with the Cross-Functional territory team, coordinate market data and field insights to inform account plans and tactical execution
• Lead the development and execution of cross functional account plans with clear goals, tactics, accountabilities, and measurement
• Refine effective referral strategies that will enable community oncology / hematology centers to refer appropriate patients to CAR T treatment centers
• Establish superior working relationships with key opinion leaders and key accounts to ensure exceptional service delivery and responsiveness
• Organize HCP learning activities or scientific exchange when learning needs are appropriately identified
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with Therapeutic Leads
• Represent Kite at national and international conferences and exhibitions
• Facilitate and provide timely feedback to appropriate management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
• Establish and maintain productive and collaborative working relationships with cross-functional peers and teams across the organization
• Operate in compliance with all Canadian laws, regulations and policies that govern the conduct of cell therapy activities

Knowledge, Experience And Skills

• 5+ years of hematology / oncology experience, or other relevant specialty experience
• Proven track record of high performance, embodying a "can-do" attitude
• Demonstrated ability and desire to provide unprecedented customer support across stakeholder groups
• Demonstrated initiative and a willingness to work hands-on and with a sense of urgency, in a fast-paced environment
• Possess strategic understanding of the hematology / oncology market
• Commitment to be a contributing member of a high performing team where individual and team successes align
• Experience executing with products / therapies that require complex customer delivery, including logistics management
• Ability to successfully work and collaborate with field-based and internal cross-functional partners
• Strong business acumen and ability to evaluate and apply data to inform decision-making
• Experience managing and executing in large accounts, including strategic planning, problem solving and conflict resolution
• Launch experience within hospital or specialty segment
• Working knowledge of regulatory and compliance requirements
• Exceptional organizational and time management skills
• Exceptional interpersonal and influencing skills
• Outstanding written, verbal and presentation skills with internal and external stakeholders

Gilead Core Values

• Integrity (doing what\'s right)
• Teamwork (working together)
• Excellence (being your best)
• Accountability (taking personal responsibility)
• Inclusion (encouraging diversity)

We are committed to creating a healthier world for everyone – no matter the challenges ahead of us. Through bold and transformative science, we\'re driving innovation that has the potential to become the next generation of life-changing medicines. Our ambition is evident in our mission. Because the impossible is not impossible. It\'s what\'s next.

For Current Gilead Employees And Contractors

Please apply via the Internal Career Opportunities portal in Workday.